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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 30015 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1364 Showing 27,261-27,280 of 30,014 reviews
  • Rated 5 out of 5 stars

    Reliable ears

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for a relative and he is so happy with this because he can communicate better with his family in the Philippines hands free;)

    I would recommend this to a friend
  • Cons mentioned:
    Pairing

    Rated 1 out of 5 stars

    Stopped working after 2 days

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this and got new ones. The left bud stopped working and I couldn't get it to pair.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    What a waste of time!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a waste of time. Was super psyched to have new earbuds. First trip out, within 15 minutes at the gym, the left bud reported 0% charge. After coming home, I did some troubleshooting and a google search... sure enough, it's a known issue. Oh bother! And on top of that, Apple reports Expired Warranty... I just bought them. You have to jump through hoops to get Apple to reset your warranty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great things come in small packages

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Compact. Easy to use. 100% compatible with Android and Apple. When I put these on at work, I hear no one, just the way I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these headphones. I have been a beats person for many years and these are just as great as any of the other ones I have bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats by Dr. Dre

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product I purchase for my son. He is totally happy with it. Also, I received great customer service from Best Buy. Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He loves them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my son for Christmas! He’s definitely enjoying them and after testing them out for a moment, I’ve purchased myself a pair!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m a Fan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that they automatically turn off when I take them off and are already turned on and connected when I put them on. Very pleased with this purchase

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not worth price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not worth the price. headphones turn off randomly. sometimes they both work at the same time, other times the R or L speaker only works. so many bugs. dont buy

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Sound is poor quality coming from Beats.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume too low. Could not hear much. Phone calls were hard to hear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not as good as other beats products

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality in these is not on the same level as other beats products. Regardless of the ear tips I used it didn't compare to previous purchases. Another annoying thing about the os the control buttons on both ear pieces. A simple tap accidentally and one is off or a track is skipped. There's no way to disable them with makes it even worse. I expect more from a beats product and these were a major let down.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beats headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are by dr Dre., many doctors pale in comparison and now they have to take my advice on where they should place their trust in. Good phones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great Studio Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, not compatible for my Galaxy fold phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up all the way

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My step father loves them he has wanted them for a while but couldn't afford it so I said why not and they are great not easy to lose them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy set up Picked up at the store Easy order on line No wait to go in store to get them

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hurt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were hurting my ears no matter what tip i used

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery life , but it’s a odd fit in my ears even when u change the earbud piece I wish they where smaller

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones and very intuitive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick connection and good sound. Use often for working out and making phone calls in the office as you can use either one as a bluetooth headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality headphones. It's easy to use and I use it all the time to talk on my phone. I highly recommend these over air pods.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unreliable!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right-side stopped working within one month. Just after the return period ended. I have apple care, but I will have to pay for the repair.

    No, I would not recommend this to a friend