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Customer reviews

Rating 4.5 out of 5 stars with 30015 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1366 Showing 27,301-27,320 of 30,014 reviews
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a little bit of trying to put these on but once we figured it out they are great to listen to and workout at the same time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats by Dr. Dre

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great price. Bought 2 of them for my 2 sons. They loved then and are still enjoying them. Tried them myself and very imp6

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another good purchase from the Best buy Accurate description online , Competitive price and availability Happy with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Inoperative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having problem with both. Requesting appointment to returning them to get them service or exchange.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors and the design of the earbuds are excellent, just compared to other earbuds the sound quality is average.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats have good sound quality unfortunately the battery life is not as advertised on package. They die really fast and i constantly have to recharge them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones sound quality was average but still great headphones for the gym

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are cool but a little big for my ears but I can’t wear anything without the loops to hold them on. I have small ears and everything falls out

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst wireless earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give a rating of -10 I would. This the third pair of Dr. Dre powerbeats I have owned. This by far is the worst pair. Every time I move my head to look down or clear intersection I lose my music. This is very frustrating. If I could I would return them!!! Definitely not worth the price I paid. Extremely disappointed

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left ear piece stopped charging after 2 weeks. too expensive for a defective product

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Battery issues

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked great until they had battery issues after 2 months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headsets, I never have to touch my phone to answer call or respond to text. Touchless is the Pandemic Way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones to work out in!!! Recommend if you’re looking for headphones to work out in

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Don't work after a few months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound great, but within 4 months and little use, my left earbud has stopped working

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great price, quality buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting to pay over $200 for these Beats but because of the color they were reduced to $150. Great price for quality earbuds.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 pair one worked fine the other was defective, Best Buy refused to replace them - their policy sucks the management sucks and also corporate sucks. This company is ridiculous and should be held accountable . Ill never shop or recommend them to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, great product ! I’ve been using Power Beat Pros for a couple of years. I absolutely love them. I bought these as a gift.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good earphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pretty good but they get uncomfortable after a while on my left ear but they are pretty good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, these were 10 dollars cheaper than other ones I guess because of the color. But at this price it’s a great value!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Constantly one earphone works and the other wont

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could love these but I don't. Constantly having to spend minutes before a workout trying to pair and repair these because they always have one that works and the other doesnt. They are inconsistent and don't hold charge for long. Weak battery life and annoying connection to Bluetooth issues.

    No, I would not recommend this to a friend