Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 30015 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1369 Showing 27,361-27,380 of 30,014 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Uncomfortable Fit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is clear, but they don't fit comfortable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it i want to buy a new one for my husband. I’ll highly recommend this item

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Beast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound amd quality of headphones was the best bought they always disconnected from phone very annoying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We do beats in the household

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased myself the red pair them decided to buy my son pair instead of the air pods and he loves them as much as I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great just replaced my broken ones and it was a smooth transaction.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Caution ⚠️

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these earphones for about 1 and half. They stopped working all togather the app isnt picking up the connection anymore, so I can't update them no more. The case to charge them stopped working as well. Unfortunate, honesty because you would think by paying a higher price you would be getting better quality and longevity. I'm not even mad just disappointed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased beats headphones for the last 8 years. I do love these headphones but, they do hurt the inside of your ears after a while..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great except they connect sometime while in the case and therefore it drains the battery. Otherwise very happy with my purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not satisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right headphone is not working - not happy at all . Not loud enough

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not good

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stopped playing music when I received a text and I had to restart them from my phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty Charge

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charging dock was ineffective almost immediately after purchase. Left pod frequently wouldn't pick up a charge. And sometimes it was a quick fix, sometimes it would just pick up again a week later. Luckily when they do charge it's fast, but very unreliable and inconvenient when you pop headphones in for a race and they are dead despite "charging" them through the night.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats for Birthday

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Beats were a combination birthday and Christmas gift for my younger son. He loves them and uses them all the time.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Terrible

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These airbuds kept cutting out, The app was terrible ! I do not recommend this product.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Disappointing purchase

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a complete waste. They refuse to connect and even when they do, they disconnect themselves.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but after having 2 weeks one side doesnt want to charge

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    excellent quality

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headphones! Only issue is that you sometimes have to reset them because can hear out of one headphone even though they both are charged equally

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Awesome battery

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, not great. For the price I was expecting superb sound. After some time, my ears would hurt. However, GREAT battery live!!! OMG I kept the right one a full day on, meaning 8am until about 9pm and it was still with some battery left but again, not too comfortable to do that. I got the greens on sale but retuned them. Not worth the sale price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overrated

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done, but not worth the price. Can’t easily speak to people on the phone & average sound quality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not Enough Bass For Me

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones provide nice highs and mids, but where is the BASS?! I’m so disappointed. I’ve had similar headphones in the past, with more bass, at a cheaper price. I appreciate the fact that I can turn the volume up loud enough to make my ears bleed, but I’m missing the bass that I thought would be included for this price. The carrying case is nice and these headphones have a pretty typical fit. Nothing special. I wish I had saved my money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is fire. Wow this product has lifted my spirit as a basketball player and it’s base has helped me strive on the court.

    I would recommend this to a friend