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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 30015 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1370 Showing 27,381-27,400 of 30,014 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great! When they work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, but half the time only one works. Second pair that has done this. Returning to the store

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were great for the money. Purchased these for my husband who workout all the time. He loves them. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price match

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon have these for 175 so you can ask bestbuy to match the price. For 175 these are the best for the money

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a nice set of headphone. Thought It would be more controls on the headphones and the sound is muffled a bit

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats by Dre must have

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already bought me a pair of these Beats by Dre and was so happy with them that I bought another pair for my wife.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very happy with the color and price I got them for. Will buy another pair in the next couple week.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Uncomfortable and don't fit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not comfortable at all and would not fit my ears with any cushions. Tried to adjust the earbuds, but still no luck

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not a good fit if you have small ears.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound at first, then stopped working and had to reset. Definitely not a good fit for small ears.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not recommended for big guys with big ears!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can only rate these as average. Big guys like me may have the same issue. I’m 6’ 5” and apparently have really big ears. I cannot get the buds to stay in my ears even with the biggest ones they included. I push them in and they pop right out. I can still hear the music, which is good quality, but with absolutely NO BASS! Thank goodness for the fact they hook over my ears, otherwise they would just fall right out. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not the same product anymore

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a pair of these beats from best buy back in 2022. The quality of those beats was far better than the quality of the ones I m recently purchased.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    I wish i can return them..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish i can return them... they connect some time and sometime they don't..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great gift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift. Recipient very pleased and thought they worked well. Good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this set of earphones are working better then the ones I returned

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very unreliable product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only a handful of uses, and less than 2 months of age, I encountered problems with the left earbud coming out of the case dead and unusable. After a frustrating 2 hours in chat with Apple support, I eventually was forced to take them to Geek Squad to get something shipped to Apple for service. One of my most disappointing electronics purchases ever! Buy something else!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love these. They're different from anything that she's had in the past. Plus they're easy for her to keep up with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best out there

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever I bought a pair for me had to get a second pair for my wife, now looking to get some for my son. Awesome for gifts

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these things! Only crappy part is the button is super sensitive. So when snowboarding it pauses on and off a lot

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    2nd pair noy holding charge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not holding charge well, doesnt stay charged for long

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    One didn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of them didn’t work I couldn’t return it I bought it for Christmas

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love these headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second pair. I brought my husband the first pair and he loved them so much that he brought me this pair. They are amazing.

    I would recommend this to a friend