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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 30015 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1371 Showing 27,401-27,420 of 30,014 reviews
  • Rated 1 out of 5 stars

    Best Buy return policy let me down!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had them for 15 days and the left Beats Pro wouldn’t charge. So I returned them on the 18th day and was told it would have to go under manufactures warranty and I’m still waiting for the Beats Pro to be repaired and returned!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy and content with my purchase have loved using them since I got them! Only hitch they have been a pain connecting one time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Christmas gift ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband wears these everyday! They are so easy to set up and use. He says they are the best headphones he has had.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible - sent to Apple twice for repair in 1 yr!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Beats Pro as a gift for my spouse in December. It is only August now and I have had to send it Apple for repair twice already. It just disconnects one speaker suddenly or just stops working. Resetting it did not seem make a difference either. A lot of money for a sub-standard product! I would not recommend it. It looks good, but that’s where it ends!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones on the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing. Super easy to use and are great for on the go. Never have to worry if it is going to fall off my ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEATS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head set got them on sale for $170.00 with a price match, ended up buying 2 more for my kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workout headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love them for working out. I sweat a lot so this product is perfect

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these since march and now one earbuds has went out!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    What a joke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a similar pair as a joke at 5 Below and the Beats as a Mother’s Day present, Long story despite all efforts including testing on other phones and devices Both Apple and Android there’s not much difference on sound quality a $5 dollar set and the Beats we tried. Will be returning this item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t hold charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd time buying these. I was hoping the tech would get better since there is an insane amount of people reporting the issue I had (one earbud doesn’t hold charge). Nope, not going through this again, I will be returning these and try to find another earbud option. So bummed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with these. I mainly use them to listen to music while exercising or sitting on my porch in the evenings.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't fit my ear. The ear buds kept falling out of my ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats by Dre

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product look forward to repurchasing this product when the time comes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice for working out at home I connect to my Mac air they are a little tight on my ears but are good for exercising

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Poor headphones for listening

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music kept skipping Did not connect to my phone Poor sound quality

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t use them yet but will be shortly. I have the AirPod Pros so I love them but wanted these for when I workout

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible! Worst pair I've had in a lifetime.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is pure garbage! The charging pod never works. I always have one ear work and then the other ear has no sound. It is always a pure surprise to me why these headphones cost so much money. I legit had better quality from headphones on Amazon for like $30 than this model. Trust me - spend your money elsewhere. Half the reviews are from influencers anyway trying to bribe you of a good product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a pair when these were on sale for my son. He loves them , and has them in every minute of the day he's awake!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I loved it for myself

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a black one but when I found out the baby blue ones came out I had to get them really cute. simple to wear for work outs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    handsfree earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my husband to work with that were hands free.

    I would recommend this to a friend