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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 30015 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1380 Showing 27,581-27,600 of 30,014 reviews
  • Rated 5 out of 5 stars

    headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this powerbeat wireless earphones. I got them cheaper because of the color which I don't mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was perfect but the fitting was a little off for my ears I tried all the tips but none felt fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear bud purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall service was excellent, didn't have to wait once order was submitted online

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hurts ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but it hurts my ear to wear it for extended periods.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection problems stop working after a two weeks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Beats!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to have it has a lot of great features that I enjoy often. I would purchase this again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Beats not for my ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound! Not a good fit for ears. I would rather get the AirPods pro instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! These were my first set of beats and I have 3 different sets now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless earbuds I’ve ever owned. Connect and disconnect from phone effortlessly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    COVID-19 affects everything

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offered these at a great price point. I picked them up full of excitement, looped them over my ear and then the reality hit me... Glasses, mask loops and now the PowerBeats loops is too much for my ears. Sadly I had to return them. If you’re thinking of these consider everything else looped over your ear.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Powerbeats Pro

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the cost or purchase, units do not have base and the volume is too low.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re not as loud as I thought they would be but they work well enough

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They shouldn’t of been even sold they were not good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! I purchased these for my daughter’s birthday and she absolutely loved them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEATS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been waiting for this item for a long time. Best buy kept me updated when they came in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hitman

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It amazing and the charger its way beyond My expectation I have the old one I prefer the new one the pro it’s amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats Pro

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well but please get the warranty it’s costing me 116$ to get a replacement ..Yikes

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too many issues for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked great for about 2 weeks, then , connection issues, and random audio issues. I had to reset the Bluetooth connection several times as well as the charging cradle. For the price and Apple putting their name in it, way too many issues to recommend. But if you need more evidence, there's several reddit feeds related to this entire debacle of a situation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Over Rated

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for these but unfortunately I will be one of the few who isn't a fan. As you turn the volume up the treble starts to distort to a point where it's painful to listen to. I know everyone's ears are different. For me these did not fit comfortably. They are big and uncomfortable. I have several pairs of TWS headphones that cost a fraction of the price, fit better and sound better. Even my Gen 1 airpods sound better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goodddddddd!!!!!!!!!!!!!!!!!!!’!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend