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Customer reviews

Rating 4.5 out of 5 stars with 30017 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1402 Showing 28,021-28,040 of 30,016 reviews
  • Rated 5 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent with sweat or small amounts of water gonna try to swim next

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones and their noise canceling feature! A must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product, would buy again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my wife. She loved them much more than the apple pods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item my son loves it always using it. Would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pairs Automatically

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds. Easy to use and pairs effortlessly with iPhone/iPad, etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs iphone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t get to use much. Did not pair easily with an android and I didn’t realize it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    only one speaker working

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the performance has been spotty from the start and now one speaker does not work at all. I have reset the headphones multiple times, done the firmware update twice, visited best buy and wasted far too much time on the phone with apple.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Yellow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item use daily listening to my tablet. Would be great item for present.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son in law approved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product , I purchased as a gift for my son in law. He LOVES THEM

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, good price and they were ready for pick up very quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Paint

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything great except for the paint. Color fades away in the part close to the ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them every day. I love them, there very handy.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Audio is not that loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting audio would be louder.............

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my son which he is loving, can’t wait to buy myself one

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Chips upon chips

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First: I'm not buying bluetooth headphones for an "audiophile" experience. While, they get close and closer, Bluetooth and Audiophile are mutually exclusive. So with that out of the way, the primary feature of bluetooth headphones I look for is connectivity. Battery life and comfort are also considerations. Apple has taken bluetooth connectivity to the next level with their W1 and H1 chips. So if you're an Apple user, like me, utilizing that technology is in our best interests, IMO. But until now, none of their earphones looked remotely normal (sorry Airpods, you may have good sound and the technology but you look absurd). These also sound fine which believe it or not, is a compiment because so many wireless and especially truly wireless, are more offensive sounding than "good enough for me". If you're a non-Apple user or an Apple user that doesn't care about connectivity, there are many other truly wireless options that I'm sure you've read about...Jabra, Bose, Sennheiser, etc. But I'm not trying to look like Frankenstein and while I wish these had a lower profile the over ear hooks provide stability that the Frankenstein earbuds don't, which is an added piece of mind, especially if using to work out. When I heard that Airpods2 were coming out, I was hoping for a re-design but that didn't happen. And while I wish there were more H1 chip earphones to choose from (if I were Apple, I'd at least take the white version of these and turn them into Airpods Sport) these are the best I'm going to get for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Something

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would certainly purchase again. Keep up the great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for my wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It "changed her world". The only problem is, you can't wear them with sunglasses.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad software, bad range, tons of issues and bugs.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worst headphones I have owned. This will not be able to pair without the bulky case, I am constantly dealing with these grabbing the audio from any-other bluetooth device even when they're in the case sometimes, the will sometime play in the case. Constantly stealing bt from my truck if they're in range which is majorly annoying. The fact that you cannot stop these from constantly pinging for auto connect makes them worse than useless. You can never leave without the case which is awful... it is bulky and will not fit in a pocket comfortably, its like carrying around a chicken egg.. but bigger These have short battery life, the case maybe will charge one and a half times. really poor battery in the earbud itself too. If you just want to wear one so you can hear out of your other ear, forget it. These have major connectivity issues, if i have one on and get too far from the the unworn one i get dropped signal even if the phone is in my pocket and even though these both have bt receivers that should function independently they function very poorly separate. This is ridiculous, if they're paired it should not matter how far you get from one of them as the one you're wearing is next to the phone. This can sometimes be fixed if you only take one out of the case and do not pair both, leave one in the case (but this is a ridiculous solution and further speaks to poor coding and bad software) it also again means you have to lug the bs case everywhere. These have horrible range even together, i have my phone on my trucks tailgait and cannot even work on the engine without dropping signal. These are the most expensive pieces of trash I have ever bought, I am super unhappy with these and with Best Buy for selling them and having such a short return window. Absolutely worthless, super annoying and riddled with functionality issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    For me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these instead of the Apple AirPods. I love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I totally love them this my second pair so far and they are amazing

    I would recommend this to a friend