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Customer Ratings & Reviews

$199.00

Customer reviews

Rating 4.5 out of 5 stars with 29304 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 489 Showing 9,761-9,780 of 29,303 reviews
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good headphones a little pricey.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headphones. A little expensive for what they are in my opinion but good headphones overall.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect fit and perfect sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product. Easily connects to my iPhone and automatically connects when I put them on. I use this for workouts and it does not fall off. I specifically chose this because it wraps around your ears and not other styles that depend on the shape of your ear lobe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my husband as a Father’s Day gift. He had been wanting them for awhile. In the past I’ve he’s had other beats, but he liked that these were completely wireless. He absolutely LOVES them he uses them when he cuts the grass & while at work. You will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Son doesn't hear what I have to say! Lol

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always appreciate the quality of this brand. My son listens to music all the time. It's great that I don't have to listen to his style too. Noise cancelling works too great cuz he never heard what I have to say.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing else stays in my husband’s ear, perfect for when he’s working, great sound quality!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great! Pretty easy to connect to my iPhone and can go a pretty solid while before needing to recharge. Definitely worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    Disconnects

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had them drop audio from time to time. It’s rare, but annoying when it happens. Apple Care is really bad. Wish Apple didn’t force it on Best Buy. I sent them to have them inspected for the audio drops and they tested them for call interference noises based on their notes they sent back with them. I even described that it took time to replicate the problem. I think their “tests” were about 5 mins of someone listening to them and deciding they sounded good. I didn’t bother trying to correct them because it was already frustrating enough. Other than sound and staying in my ears way better, my AirPods were way better. No disconnects or troubles.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bad microphone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible microphone for talking on the phone, the sound is good

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Very Disappointed-Don't Buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend this product and here is why. In terms of the quality of sound, you will get no argument from me and I would give it a better rating for quality of sound. But I am writing a review based on overall experience and it hasn't been good. These earbuds NEVER DISCONNET after returning them to the case. Every single time I go to use my earbuds the right one is drained because this stupid thing won't shut off. I now have to go into my settings and disconnect these earbuds every single time, and I am not exaggerating. Every single time I am done using them, I have to spend the time to go into settings to disable it. Oh and it gets worse. Sometimes the right earbud doesn't connect. So I have to unpair, then pair again. This is just ridiculous. I will never buy another Beats. The sound quality is really good but the rest of it is not good. I DO NOT RECOMMEND THIS PURCHASE

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Charging Issues!!!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need an over the ear pair because no other ear buds will stay in my ears. They work fine for the first few months and then the charging becomes an issue. This is my second pair. My first pair wouldn’t charge after a year and my current pair stopped charging the right one altogether. It will charge if I very carefully place them next to my phone, get the charging indicator to show and leave the case open for about an hour. Do not touch it!! Lately it’s only been charging to 58%. This is a shame because I like how securely they fit.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Great Headphones with a Frustrating Drawback

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After initially receiving a pair of headphones that produced a high-pitch sound when on phone calls, I've had a pretty great time with these headphones - which I use mostly to run/workout. The only drawback is the charging case magnetic feature. I'm noticing more frequently, even after adjusting the individual headphones in the case, that one or both of the headphones isn't charging. This means, that when I get back to them the next day, or the next that one (or both) of the headphones is low on battery when I want to use them. It'd be extremely helpful if there was an indicator on the case to show if both of the charging connectors are activated vs forcing me to check my phone. A simple LED light for each side, or a change in color.. something.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My husband loves it ❤️❤️❤️

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my husband and usually he do not appreciate or easily happy with anything. But he fall in love with this earphone much more than airpods that i gift him before.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Beats Pro

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them I love the fact that I can use them in yeh gym and they never fall out I even go running on the track with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Look no further

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such and amazing pair of these earbuds They are clear and the sound is just out of this world!!! 3rd pair I’ve bought one for me 2 for others!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend for great workout. Earbuds do not slip out of your ear and the sweat does not bother them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these beats and the sound quality! I have tried several types of earphones and these are my fav by far!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love these headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are crisp clear sound on calls and with music. I am hard of hearing so they are a great help for me on the phone with people especially in louder environments when I lose voices. My only, not complaint, more of a wish, is that the bass was a little better. Worth it to me.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife as a Christmas gift and she loves them. She likes that they go over the ear and can’t fall out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Thrilled

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my bride to be. They are absolutely wonderful. She couldn’t be more pleased with the sound quality….☺️

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best in class price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in ear all around wireless earbuds on the market. I use these for long periods of hours as a truck driver

    I would recommend this to a friend