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Customer Ratings & Reviews

$199.00

Customer reviews

Rating 4.5 out of 5 stars with 29996 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the Powerbeats Pro Totally Wireless Earbuds sound quality, fit, and battery life. Many also appreciate the comfort, bass, and lightweight design of the earbuds. However, some customers have reported issues with connection, charging, volume, and pairing. Finally, some customers think the product is pricey.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 657 Showing 13,121-13,140 of 29,995 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    they sound better than airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are waterproof they work all day long and i dont need to charge them as often the downside is the case is huge and it scratches very easy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear duds. No wires. great quality sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbud's

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my favorite wireless earbuds I've ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Greatest sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones love the sound great for plane riding

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Amazing battery but comes with connectivity issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery lasts forever for bluetooth earphones. I was playing basketball outside at the park and the basket/backboard is held up by a metal pole. Running around with my phone by the foot of the metal pole and having these earbuds showed how bad the Bluetooth connectivity is. Literally cuts off every time you run across the court. Thinking about returning these just because of that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL is louder but these are better for working out in my opinion

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Love them

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the gym, love the loops workouts and I don’t have to worry about them falling out. A little pricey though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes for a great gift!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this makes for a great gift for anyone! the navy color looks sleek on the powerbeats pro

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beats earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the sound and ear clips on these ear buds, I don't like the very large charging case it comes in.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not bad I’d like a little more bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s are not that bad. I’d prefer a little more bass. If you shove them deep in your ear the sound quality becomes a lot better. They are good, but not great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is great, when on a phone call, the other party can’t tell I’m using headphones. I love them and the base sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for workout and feel confortable to wear. Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these, smooth listening, easy to recognize and pair with iphone etc.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have small ears so everything falls off. These felt snug and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome quality earphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for work, so I could answer my phone or play music while working in a large empty warehouse. 10/10 would recommend to friends. Sound quality is fantastic and the fit is nice on my ears for all day use. They even work great for mowing the lawn. FYI The color is more of a burnt orange/red.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    They don’t operate as described

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bottom line, they play music fine, they’re pretty good for phone calls although frequently people can’t understand me even though I make efforts to be in quiet environments when using them on a call. Often times when I put them in their case the left one gets fully charged and the right one receives no charge whatsoever. So when I am counting on them to be ready frequently they are not. I have checked the contacts on both the earpieces and the case. I’ve only had them for about 3 months or so. I take strides to keep them clean and to keep both ear pieces and the case in environments where they will not get damaged due to excess moisture, dirt, dust… The other issue with them is when using voice to text. More times than not, after I’ve said a couple of words, the voice to text just ceases to happen. Even though on the phone screen it still shows I am in voice to text mode and the little graphic on the phone screen is jumping around, but I have noticed that the graphic continues to jump around in dead silence. As if it’s picking up a lot of static somehow. I turn off voice to text and turn it on again. Then I will hear the little connection noise from the ear pieces. I will try to use voice to text and there is no recognition of my voice at all. Back to the case they go. Time to try again. Will they work this time? Maybe, maybe not it’s a roll of the dice. I wish I had time for this sort of thing. I’m not asking these things to do anything outside of their normal operational parameters. It’s really annoying! I am using an iPhone 11 Pro. I am taking into consideration the obvious decline in iPhone voice to text quality over the years. But that’s a whole new subject. I would not buy them again that is for sure. I would never recommend them. Unless of course all one would want to do is listen to music in which case they’re OK.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    A little disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the buds charge appropriately like they’re supposed to they are great but if they’re not seated in there exactly right, nothing more annoying than getting ready to work out for the day and realize the buds did not charge. They should make them a little better at seating in the pod to charge appropriately. Maybe have the small light on the device light up a different color to see you know you put them in correctly and that they’re going to charge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Will purchase again. Great battery life.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    100% DON’T RECOMMEND. FALSE ADVERTISING.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought these twice. I just made a huge mistake not buying the apple warranty on the first ones. They started to not charge properly. Then they apple Beats Pro claim that the battery last 9 hours which they don’t after 6-8 months. They start to fail you. Then it says that they’re are charged 100% percent and 30mins later the left ear piece is 10% than after that the right ear piece says 10%. You’ll find yourself not understanding what’s going on and start to think you’re crazy charging the box case but the case is fully charged it’s just the earbuds are just not charging correctly and the battery doesn’t last long anymore. Imagine paying $200 + tax & apple falsely advertises this product. I’m currently about to put a claim on my Powerbeats pro 2 this week due to the same issue with my first pair but this time I did buy the warranty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Quality headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new beats are good battery life excellent longer range to talk , love you only have to press the button to answer

    I would recommend this to a friend