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Customer Ratings & Reviews

$199.00

Customer reviews

Rating 4.5 out of 5 stars with 29996 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the Powerbeats Pro Totally Wireless Earbuds sound quality, fit, and battery life. Many also appreciate the comfort, bass, and lightweight design of the earbuds. However, some customers have reported issues with connection, charging, volume, and pairing. Finally, some customers think the product is pricey.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 659 Showing 13,161-13,180 of 29,995 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My wife

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife had the beats that were connected and when I gave her these she didn’t look back to the old ones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I can hear clearly now as I walk,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is crisp and clear. And I love how soon as I put them in my ears they connects.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 4 out of 5 stars

    Comfortable and good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to set up. Fits securely on ear; comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the sound and the fit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard a hard time finding quality wireless earbuds that fit my ear and had great sound. I like to walk, run and ride bikes and these fit the bill.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds amazing!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound amazing! The only thing I didn't like, is that they aren't very comfortable for all day wear, they leave your ears hurting

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, recommend for my fellow runners!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the beats and clarity , works well with laptop as well as iphone. Ear hurts sometimes from wearing them long as have glasses .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality just wanted smaller sizes all work great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats are the best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are light and are noise canceling, sound great. Easy to exercise or run with. I highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Bad for calls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good for listening to music while you work out or go running but it sucks for calls ! People on the other end always complain to me that they can’t hear me so I’m guessing the mic is the issue , but otherwise are very comfortable compared to other wireless earphones I’ve had including the apple air pods.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    No more mask

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great battery life. Great everything even though bestbuy still enforces masks. I online shop only

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It works well as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good. Microphone works very well. Not noise canceling and waterproof but water resistant. Good quality, I'm happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ! I loved ! Good sound. Now, i use all day

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great, sound quality is amazing. First pair had faulty connection for phone calls though

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best. I've been using them quite a bit. They work great and the charging case is so convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Definitely Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were a gift and I love them. The sound quality is amazing and noise canceling definitely works

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Loveeeee em

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the gym, will not fall out due to the design being around and not only inside your ears!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Poor connectivity and quality, worse support

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several issues with these, I bought them in November 19 and brought back to Bestbuy February 20 for repairs. After 2 months: 1. Connectivity is terrible, at time one side works and the other doesn't. Drops connection. Always have do factory reset to manually connect. 2. Earbud issue - either earbud just stops working. At times not responsive and only get static. After 3 months: 3. Buttons - when no music i placing you can literally hear the shaking of the buttons. 4. Case and earbuds were no longer visible as a connectable Bluetooth device and stopped working all together. I originally brought them back 2/22 on a scheduled appointment with Geek Squad and after 30 minutes the tech couldn't figure out how to send back to apple, so I left. I brought them back on 2/28 and was finally able to have them sent off for repairs, however its been a week and they're still sitting at Bestbuy waiting to be shipped off....... For the amount of money that I spent I expected much better quality from this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fan of the Beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer no wires. These meets my standards. Great sound, quality, and craftsmanship. This is my third pair of Beats headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE these wireless ear buds! These are pretty expensive, but they’re definitely a quality product!

    I would recommend this to a friend