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Customer Ratings & Reviews

$199.00

Customer reviews

Rating 4.5 out of 5 stars with 30008 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 937 Showing 18,721-18,740 of 30,007 reviews
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. I’ve bought them for myself and as a gift. They fit comfortably and last a long time. The case stays charged forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEATS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the beats only thing thing it doesn’t have noise canceling otherwise I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them! I don't understand why one color is more than the others. I really wanted the red. I have had the olive color and they seemed to be lighter. These are heavier but they do the trick.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Functions

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am returning them and getting another pair. The functions barely worked with my phone, but didn't work at all with my laptop. I could play and stop. I could rewind or fast forward. It looked like a pre-used set of earbuds. I am hoping that is the reason for the malfunction. The sound is nowhere near what I thought they would be. Hopefully with a new headset and finding the correct size earbuds will remedy those problems. They were very comfortable. I forgot that I had them on.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product with good build . Sound quality is good . Will not come out of ears during activity . May be little discomfort for people with glass .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a gift for my brother, he enjoy using this. He is an electrician so using this keeps both hands free while talking on the phone and working out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery life

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont have any issues with this other that the battery life 6 hours only it not even a full work day

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these because the AirPods I had kept falling out of my ears when I was exercising. These stay in, and the sound is great.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    May be good for Apple, but Android? Not so much...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Powerbeats Pro earphones at the recommendation of someone from Best Buy when I was looking for a good headset that also worked for calls. So here I am 1 day beyond my BB return period wondering what I was thinking. The earphones worked pretty well for the first month or so. Till then my only complaint was that if I walked away from my phone and lost connection, they wouldn't reconnect automatically, but they seemed to work okay for calls. Then they started randomly disconnecting and I would have to reconnect them, then they started disconnecting during calls. Now the disconnect for no reason and wont reconnect unless I place both earphones in the case, remove them from my phone, restart my phone, and reconnect them. What a pain. I'm out, on the search for a product which will last more than a few weeks. No more Apple for this guy... :-(

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    DO NOT PURCHASE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super excited to run with Powerbeats Pro. Four weeks after purchase, I began having problems with the left earbud not charging. I assumed I had not placed the earbud in the case properly. Within 6 weeks of purchase, the left earbud would not charge and was not recognized by my iphone or watch. I tried the remedies offered on the Apple website with no success. I unfortunately assumed the one year limited warranty with Apple would have been sufficient and did not purchase the Applecare extended warranty. The Geek Squad member at Bestbuy told me I would be paying $150 to ship the earbuds to Apple and have them "looked at." This did not include any repair fee. Read Powerbeats Pro reviews online and see this is a common problem and there is no solution.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Always good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad product, Apple and Beats do it again. Sound is fine, fit is fine, color is fine. Just a good product easy pairing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great noise

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, the only thing is that the colors are just 3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't buy these for myself, they were a gift. But I have heard nothing but great things from the person I gave them to.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Must Have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Great color! Best sound and they stay charged! Son wears them playing basketball at home and working out, no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Beats I just got them a few weeks ago so far so good I am a mail carrier and these headphones are so great for the type of work that I do always on the go always on the move and they are waterproof

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my first pair five years ago. Gave my old pair to my grandson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these ear buds they have more features than my other ones. They answer my text messages asked me if I want to accept the calls and read my text messages. I think it’s a very good product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds really nice, but the part that goes around my ears makes the back of my ear’s very sore so I can’t really use them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Its okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fall off of the ears very easily or might lose stability, it is mostly good for the earbud falling out, but not falling off of your entire ear. Quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not a good buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are terribly designed earbuds. They look and sound great, but they stay on constantly, even inside the charging case. You can’t turn them off manually, so you have to reseat the earbuds on the charging pins and verify that they are charging with the battery widget in iOS. They are snug inside the case, so there’s no reason for them to come back on while in my backpack. Also, you can only pair these earbuds with a Bluetooth device by pressing a button on the charging case. Very frustrating.

    No, I would not recommend this to a friend