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Customer Ratings & Reviews

$199.00

Customer reviews

Rating 4.5 out of 5 stars with 30008 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 949 Showing 18,961-18,980 of 30,007 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Runners earphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and they stay in ears during a run (unlike Airpods). Not very durable. They broke before a years time (maybe sweat?). Beats did replace the broken pair but had to wait during shipping of broken pair and receiving new pair. Rubber ear covers get lost in gym bag :(, but there are extras in package. I wish someone would produce wireless headsets for runners that sound great and are durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphones for active people

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my earphones for everything forms sports to work. I worked at a laboratory where we used loud machines even though they aren’t sound proof, I couldn’t complain. They never fall off my ears unlike AirPods

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really comfortable, great sound

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in the box with all the stickers and user Manuals. The case and headphones are in mint condition. I’m beyond surprised they came out this good. 6 stars out of 5!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort

    Rated 5 out of 5 stars

    Great for sports!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and snug, they are good for rough sports. They have outstanding bass, and noise isolation is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have great sound quality and battery life. Also have the option of different ear pieces to better fit your ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My husband loves them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend of my husbands had purchased these and my husband(who rarely expresses an interest in new things said I want these), I knew that would be a perfect gift for Valentine's Day. He was very surprised and loves them!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Recommendation by Apple Representative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to Best Buy to purchase the new Apple AirPods Pro for my wife and was met by an in store Apple representative. He inquired about the use and I informed that she would be using while working out and running. He advised that the Beats Totally Wireless Earphones would be the better option as they have the backer for the ears which would help keep them in place better. I took his advise and my wife loves them. The price wound up dropping $50 after purchase and Best Buy applied the Price Match which was great!

    I would recommend this to a friend
  • Cons mentioned:
    Charging, Connection

    Rated 1 out of 5 stars

    Unreliable and overpriced

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection issues Where only one earbud works and can only be fixed by reconnecting earbuds to the case or having to reset the case which is a pain when your out for a run or away from the case. And now the left earbud won’t charge. These things suck.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are absolutely fantastic. They do take getting used to, just to get a handle on how they operate in regards to their various functions. But once the learning curve is done then there is just the awesomeness!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones! They don’t fall out of my ears and have amazing sound quality! Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Better than AirPods

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these at the gym every time I go and they are great. Nice sound quality and battery life is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have worked as promised, easy to use. Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great for workouts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for working out especially jogging Don’t have to continually adjust during workout Great sound and features

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay on the ear very well. No problem in hearing the music or taking a call. I would strongly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Awesome Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried several brand for wireless earbuds and these are by far the best. Awesome bass and quality of sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Comfortable but buttons are touchy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right one tends to not sit in my ear as great and it took me a few tries of slipping them on my ear but once I got the hang of it, it was easy. You pair it from it's case instead of the headphones themselves and it took me a few tries to get it with my android phone the buttons to answer a call or pause the music is really touchy and easy to accidentally press when I'm simply adjusting them. That part is annoying but otherwise battery life is good and they are comfortable on my runs and don't fall out.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great for the gym!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Not very comfortable around the ear but ABSOLUTELY stays on the ear!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazed they are this good truly!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t write reviews almost ever..... I did not expect them to be this good! Most earbuds fall out on me and are uncomfortable. These are very comfortable and don’t fall out. They are also very simple to use. Going to the next song is simple and talking on the phone is seamless. The loudness is the best of any brand I’ve had which are Bose and Apple pros and Sony and Beats first gen. Simple, these are the best you will find! EXCELLENT JOB! Very happy to say the least!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love Beats with around the ear feature.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. The around the ear feature is why I brought these. The sound is great. The color is easy to see! :)

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great design and sound

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hold amazing and the sound quality is great. very resistant to a lot of potential damage

    I would recommend this to a friend