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Customer Ratings & Reviews

$199.00

Customer reviews

Rating 4.5 out of 5 stars with 30008 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 969 Showing 19,361-19,380 of 30,007 reviews
  • Rated 1 out of 5 stars

    sold me open box as brand new with replaced parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the box fell out and all the contents fell all over the floor once i took off the outer plastic wrap. usually there are stickers holding the box in. the box seemed opened already. the inside of the charge case already had grease from someones hand. the right side ear bud was damaged physically the play button wouldnt click. the sound on both headphones sound... "fake" or maybe they were replaced with defective units after whoever already opened this product and decided to reseal them with defective units. i own 6 powerbeats products 3 of them powerbeats pro and they all sound alike. these, have NO bass and its treble is so sharp its like needles in my ear.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Replacing the ear cushions

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Only thing is replacing ear cushions frequently other than that no issues.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Very disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds continually to be erratic in connecting with my IPhone. Some days both earbuds will connect and some days only one will connect. It’s extremely frustrating to spend this amount of money and there is erratic connection. I bought Apple Care which doesn’t take care of the problem. I have to drive 30 minutes to an Apple Store to maybe fix the problem instead of getting them replaced at Best Buy where I purchased them. Best Buy is a third party which is a problem. Online forums haven’t helped at this point. I, maybe mistakenly, understood that Beats earbuds were especially made to work with IPhones. No dice in my case. Very disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    PowerBeats Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast shipping good quality nice sound last longer the charger case is good to use long last battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best wireless earphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best wireless headphones. They are so easy to pair with an iPhone and Apple Watch. I really enjoy the ability to only use 1 earphone. I most bought these in pink too.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Not a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product will not go loud enough on volume. Could hear outside noise as much as music being played. So not recommend them for purchase. I had to return mine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Too Painful for their price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife purchased these for me as a gift since I love to always have new headphones every so often. I was told about how "great" these would be but honestly they are very unconformable and they hurt! Like literally, my ear cartilage hurt bad after an hour of usage. I liked the sound quality but did not like that it was not Noise Cancelling. Also, I decided to do a slight search research and the water-resistance is cont rated. You are rather off on going for the Power beats 3 or the Jabra Elite 65t than these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Painful but great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and buttons on both sides, but they are extremely uncomfortable because of the design and ear hook which isn’t removable and if u bend to much they break.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good for your Gym , love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is so good, it worth the money , no problems too far , only thing is the case too big , long lasting battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for sports workouts

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my son to use when hitting BP or doing baseball workouts. He loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, long-lasting battery life, easy pairing process, works great with multiple products

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont fall out of ears while working out. When using them during conversations, the sound quality is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the fact that I can have only one on either ear and the other in the case and the headphones work independently. Easy control, same as old models and great audio

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good, not as good as the air pods but, at least these stay on and don’t fall off

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Nice Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best headphones out there. Charge lasts quite a bit and would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for birthday present and my sister love them . She used it every day for work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sima

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product i want everyone try it good product good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats by Dre

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Wear one every day. At first wore only one because wearing both cancels out all noise. Now only wearing one because I lost my left earphone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Happy with my Beats Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my beats. Auto connect for calls and audio, great quality and battery life is phenomenal

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Bluetooth connection works perfectly. They stay on my ears through anything.

    I would recommend this to a friend