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Customer reviews

Rating 4.5 out of 5 stars with 30015 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 486 Showing 9,701-9,720 of 30,014 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must Buy!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say I am very, very please with the beats I have purchased. Great sound and I feel excellent quality. I wear one when walking for safety purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Sound great but has charging problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these and sound great and battery life is awesome. The only bad thing about these are they started to get a charging problem on and off about 8 months after purchasing. One one or the other one does not charge all the way or not at all even though they are pushed in all the way and say they are charging. Reseating them several times usually fixes the issue but it’s annoying because then you have to wait till that 1 earbud to charge. I read online and this is a common problem that is well documented.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Beats Power!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend love it and make him calm because he is hard of hearing. He is comfortable it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great and has good sound quality. The color changes really quick and becomes dirty if you don't clean the back of your ears.I would suggest if you're a person that works out a lot or plans on using them on a regular get a dark color.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Bikers

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best in the Market so long specially for bikers

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great if you love wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely Apple makes a great product and this one doesn't disappoint. Once you fit the earphones to your ear size with the included buds, there isn't any issue with them falling out. Definitely good for running if you don't like the feel of wired earphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Charging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the battery life !! But wish they would charge correctly !!! Frustrating !!! hopefully they will update this with the new up coming versions Hard not to give them a better than good rating because of such frustrations

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    love my new beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using beats headphones for almost ten years now. These ar ethe best design for in ear design so far. the abililty to control volume on each device and pause/start based on position is awesome. best sound quality I have experienced from completely wireless headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Maximum potencial

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't miss any good music, conference or conversation with these good and very clear earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strugle to get headphones that are confortable and this area. I usually used them for the gym and they dont botherme at all

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Review head phones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last long easy to put in like the color and very good volume

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound, mildly comfortable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of wireless headphones with clear and loud sound. The packaged bud tips aren't too comfortable for long periods, so invest in aftermarket foam tips. Works okay on Android phones, yet is tailored for iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Beats by Dr. Dre - Powerbeats Pro Totally Wireless

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my Wif, because her ears was so small that the Buds could not fit into her ears. And with buying these Earbuds they now fit perfectly onto her ears. It's the best choice I made in order to keep my Wife happy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Sound great, connectivity issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of sound was great, but the Bluetooth connection is sketchy and they don't always charge while in the case

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hard to lose, easy to love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what I wanted, they don't fall off and they shut out all outside noise, making it easy to pay attention to what I'm listening to.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better the Pods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Powerbeat Pros! I wear them daily at work. No one can tell I have anything in my ears. They fit comfortably and have great sound quality. They have really good Bluetooth range as well. I’ve already talked my Sister into buying her Beat Pros. She loves them too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a gift and loved them. Lost one at the gym and bought another pair. Great earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    Disconnects

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had them drop audio from time to time. It’s rare, but annoying when it happens. Apple Care is really bad. Wish Apple didn’t force it on Best Buy. I sent them to have them inspected for the audio drops and they tested them for call interference noises based on their notes they sent back with them. I even described that it took time to replicate the problem. I think their “tests” were about 5 mins of someone listening to them and deciding they sounded good. I didn’t bother trying to correct them because it was already frustrating enough. Other than sound and staying in my ears way better, my AirPods were way better. No disconnects or troubles.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing my girlfriend loved them says their comfortable

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Beats at 27 months

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good while they lasted; 24 months later and the right one disconnects, they stay connected even though they're both in the case and case is closed. So 5 Star at first and 24 months later I'm being nice giving 3 Stars for being 2 years old and expecting them to last longer for the price. That being said they were rarely used since my go-to's were AirPods and Beats Fit Pro.

    No, I would not recommend this to a friend