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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 30003 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 279 Showing 5,561-5,580 of 30,002 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Better than previous model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big improvement on these headphones from previous model. Good grip on ears, clarity in sound and also waterproof.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Solid Earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit around the ears well, which is what I was looking for. The sound is much better than some others I have tried. Solid earphones that are worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bought these for my bf and he just loves them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, clear sound for watching videos and making calls. Comfortable fit, charging case could have been made a bit smaller but over all wonderfully made.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 3 out of 5 stars

    I miss my Bose

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these (a year ago) to replace a pair of Bose SoundSport wireless headphones that I used every day for at least a year, so I'll compare the two: sound quality is comparable to Bose (although I don't think these get quite as loud). These are pretty comfortable but I still prefer the in-ear fit of the Bose over these. Charging case is cool and helps the battery life, HOWEVER sometimes one of the pieces doesn't charge correctly even when I'm 100% positive that the connectors are contacting as they should (annoying). But the thing that bugs me the most about these is the spotty Bluetooth connectivity - At least once a day while I'm using them for a phone call, I lose Bluetooth connection mysteriously. I've attempted to troubleshoot (this has been an ongoing problem since day one) but have never had any success resolving the problem. SUPER annoying when I'm driving and talking which, of course, is when it always happens. For the money spent, I wish I had gone back with another pair of Bose.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Okay Sound, Charging Issues Sometimes…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t want to dislike these because they gave me a couple years of great service before they finally crapped out. The sound quality is just okay. Very neutral, which belies the bass focused nature of beats in general. I like them mostly because they are one of few truly wireless headphones with ear hooks which make them great for sport. My biggest gripe however is depending on ear shape they could make it hard to close the case, or when the case is closed the shape of the hook, depending on your ear shape, will cause it to lose contact with its charging point. For the money I think there are better options, but the ear hooks and the fact that they integrate with iPhones so well make them worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love these headphone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced Apple Air Pods with these. These are great sounding and pretty comfortable. I would recommend this for anyone looking for Great headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product for 2 to 3 years

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound amazing and stay on my ears. i always have trouble with earbuds staying on. Only thing i dont like is the left earbud is tricking trying to charge. and afer a couple years (this is my second pair) the left bud dies alot faster than the right

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great for athletes!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I made the choice to purchase these headphones. The sound quality is amazing. They also stay in place during my workouts. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Comfort

    Rated 5 out of 5 stars

    Cloud pink wireless Beats By Dre

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these; they are PERFECT for work!! They are super comfortable, come in a variety of fun colors, and between the earphones themselves and the cute little carrying case they hold a massive charge that easily gets me through a couple days before they need to be recharged. And they have decent bass for a wireless ear bud

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    These Beats are great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are top of the line. I love the way they secure to my ear and the sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Not for running, connection issues, returned twice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible connection issues! Why all the good reviews?? Has anyone tried to run with these? I have to admit, I want these earphones so bad, but they just don't work properly. The fit and design is AWESOME, however, they cut out constantly while running and the sound begins to echo outside of the ear. Every time I turn my head left, or right, or look up at the clouds, the earphones connection cuts out and the sound will echo (by the way, I listen to audiobooks while running, so the echoing is extremely noticeable). I have to hit pause, count to three, then unpause for it sound right again (until I turn my head again). It is a constant. Looking over my shoulder to cross the road, sound echos; checking to see if that dog is following me, sound echos; looking up at the pretty cloud formations, sound echos... It's so frustrating. I have tried holding my phone in my hand while running and still I lose connection. Mind you, it is only when I am running that it does this, not when I'm casually listening at my desk (but aren't these made for working out??) I have contacted Apple and they said to exchange them, that this should not happen. I did as suggested, got a new pair, and it happens with the new ones as well. Called Apple again and they tried to restart my earphones. Of course, they would not restart. You're supposed to hold down the button in the case for 15 seconds and the lights are supposed to blink white and red. Mine would not, no matter how long I held that dang button. I wish they worked, I really do, but I can't stand how they lose connection and echo when I am running. For $250 they better work like a charm, and these, unfortunately, did not. Sad!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    So happy with my purchase!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have these ear buds for over a year and they are still working extremely well. Battery life is great. I can usually get through the whole day on just one ear bud alone. They stay in place in my ears and provide excellent audio coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great connectivity and sound quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones for the easy connection and the fact that I haven’t had any glitching in the connection like I’ve experienced with other wireless headphones. The sound quality is awesome and the controls are easy to use. Just open the case next to your device and it will easily pair and then once paired to one Apple device it connects to your other devices. The other amazing feature is that you can use both headphones or just one it doesn’t matter which one. Other wireless headphones make you pair a dedicated headphone which you have to have on so you cannot use just the left or right headphone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied overall. Ear buds are comfortable and don’t fall off when I work out. Nice grip around the ear doesn’t irritate me. Sound is good too!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head phones are awesome. They do not come out of the ears while exercising. They are loud enough to drown out the rest of the gym and so far, definitely sweat proof!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Really nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has had these since they came out, I always used my Air Pods. Started to get annoyed how my Air Pods wouldn’t stay in my ears while working out. Bought these PowerBeats when they were on sale and I absolutely love them. Work so well to work out with and love how volume control as well as play/pause controls are on both ear pieces. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Sound & Fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and secure fit ! Love them!!! Would highly recommend to anyone that wants a secure fitting earbud that sound awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Beats headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batterie last for hours. The sound quality is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Pairing

    Rated 4 out of 5 stars

    Powerbeats Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has very good sound quality but sometimes has pairing issues, not an issue that is that bad but extremely solid choice for earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Decent Headphones, But...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sounding headphones. Great for working out. Charging case is made from slippery, brittle, hard plastic. Eventually the first pair we owned ended up being useless. The charging case either went defective or had some minor, intermittent, unseen damage internally from being dropped a few times. Unfortunately there is no real viable option online for a case for the charger. So, the headphones sound great, but get Apple Care so that you at least get a couple years out of these bad boys.

    No, I would not recommend this to a friend