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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29985 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the Powerbeats Pro Totally Wireless Earbuds sound quality, fit, and battery life. Many also appreciate the comfort, bass, and lightweight design of the earbuds. However, some customers have reported issues with connection, charging, volume, and pairing. Finally, some customers think the product is pricey.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 29,984 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Good Headphones with some drawbacks

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Easy to pair. Stay secure and are mostly waterproof if you’re not just straight ip swimming with them. The case is huge though. And it’s not particularly effective at protecting the earbuds. If you drop the case, its heavy enough to possibly take damage or even eject your earbuds as it bursts open. The case also will not fully magnetically connect the earbud to secure it and begin charging. This has led to occasional use cases where I’d reach for my earbuds and one would be fully charged and the other is dead. These also don’t have GPS tracking or emit sound. If you lose one of these buds I hope you’re good at retracing your steps.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me say Awesome ear buds they have great sound and they stay in your ear

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound, good battery life, comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up a pair of these mostly to use while exercising and was pleasantly surprised by the sound quality. I'm usually not a fan of the bass response on ear bud style headphones and as a bassist and heavy music fan I've got to have that low end. These deliver a lot better then any ear buds that I've tried before. They're more comfortable than I expected and were easy to adjust to fit my needs. The jewel case is small enough that they're easy to throw in any bag or even just put it in your pocket if you're traveling light. I find myself using them a lot more than I thought I was going to.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, great for on the go, battery life last a long time, quik charge is fast, Downer is must have both on during use not just one or will disconnect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great wireless earphones for sports

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairs easily with iPhone and or iWatch. Great sound quality. Stays in place while working out. Automatically turns on and off when wearing and taking off. Good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best wireless earbuds on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best wireless earbuds on the market in my opinion. They sound great, have no issues pairing with my phone, my TV and my other devices such as my MP3 player. They are also the best ones I have found for staying on your ear even when working out, doing lawn work etc..

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Mostly happy with these.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for running and working out in the yard. They're comfortable and stay in place well, but would have some odd cutout from time to time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent Beats earbuds quality and battery

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerbeats Pro ear buds are awesome. Clear sound and battery life is excellent. Perfect purchase for our grandson. He loves this and is very pleased with the quality of them. Has owned other earbuds and compares these saying they have quality to sound and battery life. Very Pleased will recommend to his friends

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love these, very comfortable, great sound

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to these from the Power Beats 3s and I love them. Like in my post about the 3s, I have two piercings in my right ear that make it hard for some ear buds to stay in, the different tips for these work perfectly for me. They block out background noise very well. I like that they come in a charging case and are quick to charge. They hold a charge well on their own too. connecting them to your phone is really easy and they automatically turn on when you put them in your ear. Also answering phone calls with them in has been easy as well and people on the other end report that they can hear me very clearly

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Upgraded to Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Powerbeats flex for years and the charge started to last about 10 minutes. Decided to upgrade to the Powerbeats Pro and love them. Can use just one or both. They turn off when removed. Call quality is great. Can have multiple headsets for watching movies on iPad during trips. Mostly used for pandora while mowing my lawn.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These deliver!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shopping for a pair of quality wireless earbuds with ear hooks for extra peace of mind when working out or working outside. I typically stay away from high end because I find that a lot midrange brands do deliver on sound quality and still have enough features and functionality that I don’t see enough value in the extra cost of premium brands. However, for whatever reason the market for earbuds with ear hooks is far more limited. You’re only saving about $50-60 dollars from a brand like JBL, so I went for it and got the Beats. These are great. The sound is excellent, but I can’t say that is what sets them apart. A brand like JBL also delivers great sound at a cheaper price. What set the Beats apart is the design and functionality. They are so sturdy, look great and have superior functionality. When I’m working outside or the gym, I want easy, simple functions to get what I need without missing a beat. You can’t get easier to use than Beats. Siri sinks right up and I don’t even have to press a button or say “Hey Siri”. I simply say the command or am asked if I would like to answer a call that is coming in. Simply respond “yes” or “no”, no buttons, swipes, or double taps. They’re just brilliantly designed. I’ve had them for about two months with no issues or complaints. They’re a good buy. At $150, I’m a happy guy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Bluetooth Headphones you can buy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I’ve ever used. Dedicated volume controls, easy play/pause/answer/hangup call button. And best of all….they always work how they’re supposed to. I’ve had 2 sets over the last 5 years and they’re amazing. Also bought my mom, my wife, and my brother in law a set and they all love them too. The battery life is great, voice clarity and mic clarity are also great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent quality!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hold a charge really well. The sound quality is crystal clear. The best wireless ear pieces. They are very comfortable for big and small ears. You will love them!!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Tonio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality sound and great bass very clear and lightweight braces are light and flexible.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Nice ear buds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ear buds. Charge last all day. The case doesn’t have as many charges as AirPods. But battery last way longer. Sound quality is awesome. Mostly I have in at work, music on low and just use for phone calls. And I haven’t had an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Sounds great. Fits good. Other earbuds would fall out but not these. I prefer doing business with best buy. I trust best buy. I value best buy customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Beats by Dr. Dre Powerbeats Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I glad to have found the Powerbeats Pro. I have trouble with buds staying in my ear, but these are fantastic! I don't worry about losing my ear buds anymore. The battery last until I'm done with my daily errands, i can wear just one or the other and both. Jusy what I've been looking for!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great Wireless Earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Powerbeats pro have excellent sound and good Bass, i can run or exercise and they dont fall out of my ear, they are comfortable around my ear, For me a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound and they stay in !!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best pair of earbuds I have bought. I’ve tried many others that sound ok but they will not stay in my ear. I would drop them everywhere and I couldn’t stand it. These will not come out. They stay in no matter what you are. These are the only ones that stay in and with you. The sound is great no matter what kind of music you listen to. Also the phone is great on them as well. These are the best ones by far.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 4 out of 5 stars

    Good Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use them to workout, sound are good, hold very well on the ear, confortable for two straight hours, but not more than that, I wish they were more flexible rubber and more Lightweight.

    I would recommend this to a friend