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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29985 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the Powerbeats Pro Totally Wireless Earbuds sound quality, fit, and battery life. Many also appreciate the comfort, bass, and lightweight design of the earbuds. However, some customers have reported issues with connection, charging, volume, and pairing. Finally, some customers think the product is pricey.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 29,984 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Fantastic--excellent range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic true wireless earbuds. The range and clarity is amazing. They're water resistant, securely stay in your ear and on your ear and fit comfortably. Siri works well with these and the controls are intuitive adr responsive. It took me a short while to get used to the hoops having never used earbuds of this type, but now I prefer them because they're more secure and less likely to be lost or fall out. Excellent product. My go to earbuds for yard work, walks, and general listening.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Great workout earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headset. I use them mainly for exercising. I like the wrap around the ear. Stable when running. Great workout earbuds! Keeps a charge a long time. Apple user here. Love how you open the charging case and my apple phone automatically recognizes the headset. Similar to apple airpods giving you the battery percentage.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Excellent for running

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the JayBird Freedom 3 to these Powerbeats was a great decision. Not that the Jaybirds were bad, but being able to take the Powerbeats out of the charging case and instantly pair to Apple Watch, iPhone, or MacBook to listen to music or take a phone call really is a great feature. I would give 5 stars but there are times when placing the earbuds back into the case, if they aren’t seated just right they will not charge. Also, the earbud silicon tips could be nicer quality for. $250 headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit nice and snug. Last a long time and sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    My Powerbeats Pro Totally Wireless Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited when my Powerbeats Pro Totally Wireless Earbuds arrived. I opened them with such joy and excitement. I immediately plugged them up to charge. I left them on the charger overnight. I attempted to use them with the bluetooth connection to my cell phone and it worked great however I was only using the left earbud. Unfortunely I later learned the right earbud was not charging or working. I reached out to Best Buy and the representative that answered provided me with another phone number to contact since it was past my 14 days from purchase with Best Buy. I am waiting on a replacement pair but otherwise, I am still happy with the purchase and the look and feel of my Powerbeats Wireless earbuds. They fit well and are comfortable on my ear. I have had 3 other types of earbuds and none of them stay in my ears. When I reviewed the Powerbeats Pro Totally Wireless Earbuds I said those are the one's!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Lovely headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. I have tiny ears so I am unable to use the standard wireless ear buds. The over the ear hooks keep them in place during even the most strenuous workouts. I have never had them fall out. The sound quality is great. I put noise cancelling foam pieces and it helps to dampen the sound of other people dropping weights at the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    One of the best for workouts

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that they withstand sweat, great sound and they last for years. Will always recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great headphone option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Announces calls and gives option to accept or decline call verbally. Reads messages as they come in with option to respond. Love the over the ear fit (primary reason for the purchase). Very comfortable. Callers come in loud and clear but some callers complain that my voice sounds muffled (reason for 4 stars).

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a gift and my boyfriend loves them. They are great sound quality, light weight, and hardly noticeable when on.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Awesome purchase went back for another

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd purchase old ones eventually died out which was expected I’ve had it for years, long that it curves around your ear and stays in place for running walking and jogging. Easily to connect long battery life. Has battery indicator in the phone. Love the product

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have difficulty getting my Bose in ear wireless staying in both ears unless i am sitting still. While they may have great sound the fit is tough. So back to these, they are awesome for sound, pair super easy and stay comfortably in place. They also have an extra ear pice in the set that is extra small. That is great as well. So far these are the best for an active user. Working out or in the yard !

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent and well worth the $$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had trouble with several other kinds of ear buds staying in my ears when working out due to the sweat and movement--these stay put! Sound is fantastic too! Only downside is the case is bulky, but probably necessary due to the ear loop.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Power Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power beats are really good for working out as they do not fall out like other ear buds. The sound quality is also significantly better than other ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a great, stylish and stays on great during working out

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and battery life. Also has the option of different ear pieces to better fit your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and is noise cancelling. Great fit and comfortable to wear, especially during working out.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    They stay put

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son, and he absolutely loved them that I had to go back and buy some for myself and my husband. They fit so comfortably around my ear, and they stay put. I can walk/exercise and don't have to worry about them falling out. They do well with cancelling out loud noises as well. I put them on under my ear protection when I go to the gun range to shoot to help drown out the noise.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Absolutely incredible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better sound, battery, and durability in comparison to competitors by far. Most secure true wireless headphones out there as well. These are the 5th Beats product I’ve purchased and once again I’m not disappointed. Very accessible as each headphone has full functions, while AirPods only have a mic on the left side.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best earpods on on the market

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used apple AirPods Pro prior to buying the Beats Pro. I like these so much better. They stay in the ear because of the support from the over ear support. The sound quality is superb. Since the last apple update, answering the iPhone is so much easier since it is hands from by saying answer phone. I love that feature. I would definitely buy these again. The only thing apple needs to add is find my beats to their list.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great for working out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and noise canceling are awesome. Stays in place while working out and running. Holds charge for all day use.

    I would recommend this to a friend