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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29985 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the Powerbeats Pro Totally Wireless Earbuds sound quality, fit, and battery life. Many also appreciate the comfort, bass, and lightweight design of the earbuds. However, some customers have reported issues with connection, charging, volume, and pairing. Finally, some customers think the product is pricey.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 29,984 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Fits in ear nicely, and call quality is top notch. Dare I say better than air pods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly the best headphones I’ve ever owned. I’ve had them now for years and they still work incredibly and the sound is still immaculate. Thank you BEATS

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Beats Powerbeats Pro Totally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item the only reason I have to keep repurchasing them is due to the fact of younger family members who needs them more than I do! So I pass them along to them a buy another set

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    My new Beats!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these!!! I was ready to purchase the Apple AirPods, but I had a knock off brand from Amazon (which worked great by the way!), but even though the earpieces fit well, they would pop out if I had hair caught and would pull my hair away. The knock off AirPods also popped out at times when adjusting my winter hat on a walk. I was not about to spend AirPod money to have them pop out that easily. The Dre Beats fit great in my ear, lightweight enough as weight is distributed throughout the earbud, and I never have to worry about these falling out like the apple AirPods!! The only strange thing I have found is that they seem to produce a low hum that my husband can hear, when I am listening to them near the tv and the tv is on. Sort of an occasional interference. They have great sound. I have to try a few more calls. On my first incoming call, I was told that I sounded “muffled”.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Sound good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very good charge is fast and lasting fit is good .........

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats by Apple = Awesome integration!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t know it, but Apple bought Beats. So the integrations between my iPhone and these PowerBeats are awesome. Cheaper than AirPods, but integrate the exact same way. Text messages come in and are read through the headphones and you can respond with your voice, without pulling out your phone. They sound great and fit great. Extremely excited about these!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried numerous ear buds and none of them met my desired standards or usefulness. These are amazing. Great sound, noise canceling is outstanding, speech commands obeyed and most importantly they don't fall out when I am walking! I Highly recommend these for all your workout and everyday phone needs!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    The whole family has a pair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a pair for over a year - love the sound quality, great battery life, they stay in my ears, etc. I got a pair for my mom for her birthday and she loves them. She's been working from home since march and will be doing so indefinitely, and likes to listen to audiobooks and take phone calls while she works. She was using a set of PowerBeats (the kind with the wire connecting the two earbuds) and she didn't like the discomfort of the wire on her neck and how she couldn't pull one bud out without it weighing down the one in her ear. Compared to those, the PBPro are much more comfortable for extended use, with the benefit of being able to use just one at a time. If you are on the fence between these and the cheaper non-Pro model, the price difference is worthwhile, especially over the years of use you will get out of these.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Sound!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for wireless headphones to workout in that won’t fall out, look no further. These have great quality of sound and you can still answer a call if you need too. This is our second pair to buy. You can have someone else where one and you wear the other and be clear across the gym and still hear music clearly with no static. Both people can control volume to both head phones.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome sound and comfort!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound with the comfort of being able to move freely. Normally I’m not a person who likes to stick ear pods in my ear but with the loop that wraps around your ear it makes it more comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Almost disappointed, but what i was looking for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost disappointed! First pair I purchased i discovered many flaws. Case was not holding a charge, ear buds were not sitting properly, and ear phones were not charging evenly. Also, was not used to no longer having any sort of chord to "Rescue" the ear pieces from falling to the ground. Be very careful when removing a hoodie or t-shirt. Fortunately i purchased the apple care and was easily able to exchange for another pair. The new pair functioned and charged appropriately so no longer had any of the charging issues. Sound Sound is pretty good. Replaced the original rubber ear peices for smaller ones so that they would rest inside my ear better. However, this really affected the deeper bass sound. Placed the originals back on, and good sound returned. Loop of ear peice stays very secure, which is why I chose these over air pods, but ear canal does become achy after a while.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best wire free ear buds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These definitely stay charged for up to 8 hours during daily phone use. Not sure on the length of music alone but for daily phone use of up to 50 calls per day, easily stays charged. Audio quality I would rate at least 2 times better than Apple AirPods. I had a set of those prior to these and after about 15 months, each AirPod needed charged more frequently. Definitely worth the $250, in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earphones in my opinion. Dont hurt my ears and theyre really adjustable. Best to use when working out too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Perfect for exercise

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for exercising- fit well and stay out while running, with great quality sound. The charge in both the earbuds and the charging cube has been long lasting.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Fit, Sound quality

    Rated 5 out of 5 stars

    Wireless

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and bass. Mostly used during working out and stays on.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great product. There is room for improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve played with this for a few weeks and overall not bad. The main reason of purchasing this was for talking via Bluetooth and the complete wireless phone usage on either ear. Battery life really good, sound quality really good but phone quality is not the best. I noticed at some calls that I had people on the other end asking to repeat myself more often then other Bluetooths I’ve used.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Just want I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m 60 and I purchased these bc the I wanted something to grip my ears. All the other ones fall out my ears. These are a little big in size but they include 3 different size of ear guards. The sound is good and the sound is GREAT

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Beats the proceed this one and I loved them. I purchased these as my were getting old and I didn’t want a cord connecting them. I can say battery life is amazing with these and the for is great. Sound is the issue . Although they sound good they are no were as bass heaven as the old ones . They need to add an app with an equalizer. If you like heaven bass buy something else .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Fantastic product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is top class. Comfortable battery last long. Durable. Easy to setup and doesnt unpair when bluetooth connected. 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good. Fits perfect for my ears. Perfect for workout. Good battery life.

    I would recommend this to a friend