Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 29985 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the Powerbeats Pro Totally Wireless Earbuds sound quality, fit, and battery life. Many also appreciate the comfort, bass, and lightweight design of the earbuds. However, some customers have reported issues with connection, charging, volume, and pairing. Finally, some customers think the product is pricey.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 29,984 reviews
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    They Sound Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, SUPER comfortable and secure. I've only been able to use Earhook headphones for ANYTHING even walking as normal Earphones just fall out and in ear headphones will fall out eventually do to sweat and jaw movement. These things are awesome cause they dont penetrate the ear canal rather they sit and seal right outside the canal.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Will never give up on these.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought these 3 times in my life span. I will never not get these, battery life is amazing on them quality is great. Just well put together headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Boom!!!!!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are so amazing they will have you tuned in to whatever your listening to, because they fit very comfortably sometimes you forget their in your ear. The quality of these headphones as well are great not too boomy the bass hits just right and the clarity is on point to the eardrum. Just don't forget to have them to loud because of their awesomeness!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Better than AirPods

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong. AMAZING sound quality, doesn't fall out of the ears with movement like the AirPods do. Will keep purchasing these as long as they make them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something more comfortable than AirPods being the fact the AirPods will fall out of ears and these are perfect. And the sound is so much better

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 3 out of 5 stars

    Okay for the price

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stay on well for working out, but I was overall disappointed by the noise cancelling. I’ve only had them for 5 months and feel like the quality has dropped and the noise cancellation has just stopped working. I like the color and the case is compatible with the same charger you’d use on an iPhone so it’s convenient to charge. The battery life has lasted well so far. Overall not great but not bad, and I think I’ll buy over the ear headphones for my next purchase

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought these and i love them so much. You can work out and they dont fall out, they ha e great sound and its so easy to connect to my phone via Bluetooth. You DO have to download an app to pair them to your device and then pair them while they're still in the case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect Ear Buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered these as a gift for my husband. He likes how they fit and the sound they provide.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome Earbuds

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent and they fit comfortably. Absolutely love them! Would definitely recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Very comfortable and great sound.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. Very comfortable they have great sound. The battery life is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    proud owner

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm now a proud owner of several Beats products, including earbuds, AirPods Pro, Solo headphones, and the Powerbeats Pro. I've added these to my collection and have found the case sizes to be much more manageable now. I've discovered the perfect fit for each pair, and I couldn't be happier. All of the Beats headphones perform exceptionally well, with long-lasting battery life. They're great for phone calls, listening to music, and even having conversations while listening to music. I can leave the case behind for a while, and the battery life still holds up, which is a huge plus. Overall, these have been great purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life

    Rated 5 out of 5 stars

    Like the headphones not the case

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them they have a great bass. That is why I picked them over the airpod pros. The only thing I am not a fan of is the big bulky case it comes in can't get cute little covers for that to attach to your keys. Great battery life as well

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Flawless so far…

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Synch’ed effortlessly to my iPhone, iPad and Dell computer. I can wear one or both and get excellent sound quality. Comes with 3 sizes of ear canal adapters so that they are comfortable enough to wear for several hours, and the fit is very secure. Definitely recommend, especially if wearing during vigorous activity.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best wireless earbuds for use while exercising

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After going through a handful of other wireless earbuds , my search is finally over. These have been the only ones that don’t fall out of my ears during ANY activity. I suppose that comes at a price . Although I was lucky to find them on sale and paid south of $200, these are on the high end of the price spectrum. If they had an app similar to the jaybird app they would be a SOLID 10 .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    long battery lasting! Just one bug..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they last realll long, I work 10hr shifts and they last the entire time and I always be surprised that they be on 77% after being on for 3 hours straight, MAIN reason I got them over AirPods all day but the ear grip kinda hurts my ear after wearing them so long lol, not as loud I expected them to be but they are pretty loud for the way it fits your ear so I don’t really hear anything from outside!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally I thought they were black with rose gold lol but the green is a smooth matte. Like it’s predecessors the Beats pro have great battery life and the charge time is insane(plug them in for 5 mins and their almost/if not fully charged). The over ear design is tighter than the previous models, so there is virtually no slip. Pairing is as easy as holding them close to your phone. And with controls on both left and right plugs you have control if just using one side. And lastly sound wise, they bump. Crisp hi’s and deep bass, only outmatched by the Studio Pros. Buy these...especially if you prefer the over ear style against the in ear headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is there to dislike?? These are the best. Bought for my wife as a gift and has not stopped using them since. Great quality sound and comfortable. Easy to use. Would recommend these to anyone looking for a new pair of beats.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson really happy about the quality sound and length of time between charges!

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Too many problems

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first impression was great. The case is high quality, and the connection is sleek, fast and easy. I run with these and like the fit too. But, now that I have had these for 6 months there are far too many issues to write a positive review. In fact it was difficult for me to give them 3 stars. My issues: Some mornings (about 1 in every 5 -10) when I put them on only one side will play. I try disconnecting the blue tooth but that doesn't fix the issue. I try turning off the bluetooth before putting them on... but often, I ultimatly I have to just unpair them to get them to work properly again. Addtionally, about 1X a month, I will get a bad electronic static just from one side - not fun on long runs. And as a general learning, when you place them in the case to charge, you might think via the magnet that a solid connection is made, but you should push them gently into place to make sure. For this price point, I would expect better. Based on the other reviews, maybe I have a faulty pair? But I'm really struggling with these. (I'd return them but I live overseas) The rest of my family all have Airpods or Airpod Pros and absolutley love them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds great, but lack refinement

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as workout headphones. They are built great and I love that they have tactile buttons so sweaty fingers still work instead of the touch controls everyone else has these days. These honestly sound great and have the beats sound that almost everyone loves. It gives great bass that gets you pumped up. My biggest gripes with this product is the case size and the charging. The case is just enormous, like ridiculously big. It has to be stored in a bag. There is no way to carry the case in your pocket all day or while you work out. The charging is just not thought out. I get that it's an apple product on the inside, but having the lightning port to charge means I have to manage a separate cable for these (get on the USB-C train Apple). Also, as big as the case is, they really couldn't put wireless charging in these? It's not like these are cheap. The biggest gripe with these is that you have to push them down when you set them in the case. If you set them in the case and just close it, the headphones will not charge because they won't make proper contact with the pins. The inside of the case looks like it has something to push them in to place when the lid closes, but nope. I have had so many days where I open it up to dead headphones because of poor seating. These all add up to a good product that could have used a few more months in the product testing phase in development.

    No, I would not recommend this to a friend