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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29988 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the Powerbeats Pro Totally Wireless Earbuds sound quality, fit, and battery life. Many also appreciate the comfort, bass, and lightweight design of the earbuds. However, some customers have reported issues with connection, charging, volume, and pairing. Finally, some customers think the product is pricey.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 29,987 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Powerbeats Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, great sound quality, and really comfortable, I can wear them for hours and they don’t hurt my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they work, they are great. Sound is awesome and I use them while traveling and on the plane I cannot hear anything other than the music (which allows me to sleep while flying). Here's the problem...for the cost the quality of the headphones is disappointing. I have been having the same with these headphones for months (very randomly). The left headphone will randomly not connect. I have to take the pair out, set them back in the case, and resync them. I contacted Apple initially and was instructed to reset, which worked temporarily. After 3 days, the issue reoccured (again, randomly). I sent them in for repair, and they received, check, and sent them back to me with 'No issue found' all within the same day. This is now the 3rd pair of Beats I have purchased and all have failed in some way. This is also the LAST pair I will purchase as they are very expensive, and while the sound and fit are great, the quality is subpar and apparently so is the support. I should not have an issue with the $200 plus headphone actually working within the 1st year, and for them to be returned to me, after being looked at for a few hours, and no resolution (when I said the problem happens randomly) is completely unacceptable and makes me question any future purchases with Apple as a whole.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best I’ve owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call quality and music quality is far superior to anything I’ve ever owned. Bluetooth connectivity and switch between devices multiple Apple devices is awesome and the battery lasts a pretty long time considering how much I use them and they charge really quickly too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 3 out of 5 stars

    Decent for discounted price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is subpar, especially in the go (street noise or crowded places). Fit is comfortable, charge playback duration is decent but my other pair (Master and Dynamics) last 2x-3x as long and quality of audio is much better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these because of the name and no wires. The sound is good and the charge seems to work well after one month of use. The only thing I don’t like is there is not an app to adjust sound, quality or see what the charge level is at. For this price there should be an app for these necessary items

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Hear me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, sound, and easy to use with one ear bud or both. I like that there is a hand free option. The case is rather large but you don’t necessarily have to keep it with you since they stay charged for a good length of time.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great birthday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and stays on while moving around! Great for workers like my dad who is a remodeler and moves up and down houses, earphones stay securely on and provide a great sound, and he can answer calls thru it instead of having to reach for his phone, really great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love apple

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and great quality … recommend it them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very nice product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both these and the air pods pro. I love the way these feel more secure on my ear and I think the sound quality for music is slightly better. But when it comes to overall performance and comparing all the features. It’s my opinion the air pods pro are the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome headphones. Beats always has good quality and great sound. iPhone and iPad recognize them as soon as you take them out of the charging case. Definite helps me retain my sanity in long flights with the great battery life and charging case. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome buds!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second pair we bought because we love the first pair so much. Now we each have one and don’t have to compete to share. As outdoors people and runners, these are amazing. They sit so comfortably in the ears and don’t move around or fall off and you don’t even know they are there. It puts out a great sound and lasts a very long time. I’ve yet to drop connection like some I’ve tried and you’re def getting what you pay for! No complaints at all and I’d buy another if it was on sale. Easy to pair, easy to use. Has a nice button on each bud to hit pause if you need to!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited for the price to drop before getting them, and it was worth the wait... I love them for the gym. I love them for the commute home and as an alternative to my Sony 1000MX3... I even have a better relationship with Siri with these than with previous headphones...

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great sound and nice fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way these head phones sound. It fits in your ear perfect. I don’t have to worry about them falling out my ear when I’m jogging. I will recommend these head phones to all my friends. I let my brother listen to my beats by Dr Dre and he bought him a pair. Now he keeps them in his ears all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great for rigorous workouts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for working out. Stays in your ear through rigorous movements. I like that they are sweat resistant and you can skip songs by pressing the button twice. The sound is clear, crisp and loud. And it also recognizes Siri’s voice!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good fit, not bulky

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are loud! I was contemplating on getting the AirPods Pro vs Powerbeats pro and I’m happy I chose this. Love the colors. I wish they had cool covers for the charging case. Great for the gym and stays in your ear. I love that they’re not bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    PHENOMENAL HEADPHONES

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These right here, are blessings for your ears. I compared against airpods: sound is better, fit is better, ear long-term fit integrity is superb. What more could you want? I got my father-in law to order a pair right after he tried my bad boys on! Can't say enough.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Yes.....but no.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVED everything about these. I loved that they each had their own volume and pause / answer button. The sound was good for me (not an audiophile at all so it was never an issue for me). I loved that if you took one off, it would pause itself and that itd star up once you popped it back in. There was a lot to love about these. .....that being said, never in my life have I had such bad headaches. The first few days I had THE worst headaches and I had no idea why only to realize that it was the headphones! I bought these so I could listen to music at work upwards of 8 hrs on and off (not for working out like most people) and they hurt so much. And I know it was this paid bc my old bets never gave me a problem. Honestly, I loved them, I love the idea and I'm hoping they make a new version but I ended up returning these. They cost too much to just "deal" with the pain. I asked 2 other people whom I found out had them and they agreed about the headaches. I was so bummed out. If it wasnt for that, I would kept them 100%.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    LOVE MY BEATS!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality of the beats and how they are secure around my ears! Exactly what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have a great sound and the noise cancelling is terrific! I am going to buy another pair. I would recommend them to everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this head phones, they don’t feel big at all and they don’t fall when working out

    I would recommend this to a friend