Customer Ratings & Reviews

Not as bass oriented as everyone hyped them up . However still sound great

The reason for this low rating is strictly based on COMFORT: the fact that my ears ended up in great pain. Now, perhaps it’s simply irritable for me, due to the pressure it causes me when attempting to wear them. And since I had them a couple of months before changing out my old pair of earbuds, they weren’t eligible for return. Therefore, I’m just holding onto a beautiful like new set, 15 minutes top wear. Didn’t use long enough to determine the battery life value to me.

I purchased the Power Beats, and can say that they are worth the $199.00. Great sound quality, and reduced background noise. I don’t leave home without them.

I like the noise cancellation the for the style just dislike the big charge case.

They great, awesome purchase. The sound is exactly what I expected...pure clarity. I can answer the phone from either side. You can wear just one or both.

Love these beats! The battery life is great and the color is beautiful!

I love my beats very easy to handle just for the ears just all call out good

Good headphones but HORRIBLE charging design. These consistently do not charge when placed in the charging capsule. Why have a wireless design if you’re left feeling disappointed when you go to use it and only one or neither of the earbuds are charged? I thought this was happening to my previous pair because they were old but it turns out it’s just extremely poor design. Beats needs to fix their mistake before I buy anything else from them.

Good audio, good battery life when you can get them to charge. I've had these for about 14 months, and now they're coming apart. Will no longer charge because the casing around the ear retention is coming off the body. Difficult UI, really takes some work to get BOTH earbuds to connect

Great purchase! Very convenient….sound quality is very good on both ends,

These ear beads are amazing and hold really well on the ears

These are amazing, they are still working in good condition

Excellent quality and I can wear them in the hot tub ☺️

Good pair of headphones. Sometimes does not connect quickly.

I used my AirPods when I wanted to be left alone at work. The only problem is that they could and would fall out of my ears to be lost with too much movement. Dre Beats comfortably hook around your ears to prevent loss and they are quite comfortable!

These headphones are the bomb. The sound blockout is A1!!!!!

My mom loves these beats, she love that when a text or a phone call comes in, the phone is prompting and telling her the text message. So she can answer back with a text and not pick up her phone

Customer service was great i orders these beats on the best buy app and within 20 minutes they where ready for pick up. Over all satisfied with best buy and there business.. look forward to purchasing more items from them..

Best headphones out there. Already brought three pairs for my Family. I recommend them for exercise and trucking business.

Love Best Buy app. It’s very convenient.it is my son bday and didn’t have time to get him anything. With the app I was able to ask my daughter on her way to the celebration if she could just pick up the headphones. My son was very happy and so was I.