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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29985 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the Powerbeats Pro Totally Wireless Earbuds sound quality, fit, and battery life. Many also appreciate the comfort, bass, and lightweight design of the earbuds. However, some customers have reported issues with connection, charging, volume, and pairing. Finally, some customers think the product is pricey.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 29,984 reviews
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re great comfortable and lock into your ear comfortably. Don’t worry about them falling out they case works on find my but unfortunately, the individual earbuds do not overall would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 3 out of 5 stars

    Sound amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the powerbeats 3 and loved them. I then began using airpods and even though I am happy with them, I am the type of person that needs the bass in music to rattle my ears during a workout, etc. The powerbeats pro do just that and make it even better with not having to worry about any wires dangling close to your ears/neck. Price is pretty high and I would have felt a lot better if they were around $199 price range. The earphones themselves are good quality but the case does seem a little fragile and big to the point that you cannot carry them in your pocket without it bothering you. Battery life so far has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased and love them so far. They have amazing songs and are very comfortable in my ears. The charging case keeps them charge constantly they’re always fully charged.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    They'd be perfect if they worked

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as an upgrade from my Powerbeats3 which I have loved so much but are now falling apart and I've been wanting true wireless earbuds for working out, but need something with the hook so they stay in my ear for when I do cardio. These sound great, but they are out of sync 75% of the time I have them in and I'm probably going to return them. I have an android phone so I don't know if that's the issue? But just walking around with my phone in my pocket and these in my ear, they will cut out for a second, then come back with one earbud ahead of the other and it's extremely frustrating to have to listen to music that is echoing like that. I don't think I have made it for longer than 30 minutes without this happening. For $250 you would think they would be perfect. They need to implement some sort of resyncing in these things. So other than the fact they don't work, the sound is great, I like the case, and the battery life too.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Best sounding beats!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I loved the powerbeats pro between the fit and sound I was blown away on how good it was the only downside is how big they actually are the case is huge! I felt uncomfortable trying to carry them in my pocket but leaving them in my backpack worked out better I did though return them to try something smaller that would be better for the portability standpoint but for the price and fit they are worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    good gift idea

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality with a good holding charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    PowerBeats

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great, the battery lasts a long time, and they are comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Solid choice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has some connectivity issues here and there but other than that i love these earbuds. Great sound, great bass. They do get kind of uncomfortable after long periods of time however.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome Earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earphones are sturdy, comfortable and are easy to clean. Music sounds great in these. Highly recommended for people that like to work out as they stay in place. So far, happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great Earphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it in the gym and during the day. The fit is perfect for me and the sound quality is awesome. I've never had the batter run out on me. It's not a big hassle to charge it once every 4-5 days

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Bud lights

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds . Lightweight Keeps a charge for long periods of time. Very comfortable. I run fast and they never come out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Love my beats!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my beats! The quality is outstanding! They are very comfortable to wear and the battery lasts for days. The sound is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    The perfect ear buds!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are exactly what I wanted. Wireless, comfortable ear loops, and long life. Great sound, of course, they are Beats, after all! Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Fit

    Rated 5 out of 5 stars

    Excellent when they work!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my first pair, the Bluetooth was horrible so I decided it was a defective unit. Other than that, the beats have great Bass, comfortable in the ear, able to use on if wanted, great charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great Quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really well made, can wear these in my ears for hours without them hurting. The one main issue I have is they sometimes will stop playing sound out of them every now and then. I do have a Samsung so I don't know if that is the cause of it or not, but otherwise they work great, the sound quality is very nice and they do last quite a long time. The case is a bit bulky, but it still fits in a pocket with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great For Noise Cancellation

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these for the gym and also on my job. Cancels out all the loud noise around me. Doesn’t slip out my ear either like the other earphones

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great for working out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound. Great fit around the ears. Remains fully intact when working out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent sound quality, nice weight and really comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Pretty good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, I am having a few issues updating it on my android though. So far the latest update has not been able to download. Connection can cut out or act up a little even at close range. Sounds pretty good however I did buy the Bose quiet comforts at the same time though and I might be unfairly comparing the two. Battery life is crazy good and these are the only headphones that I find can stay in my ear when I hit the bag.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless headphones are amazing! Sound is pretty darn awesome, battery life is excellent and the range is exceptional. Oh and they fit good, Pros; Battery life, wireless, sound and easy paring.

    I would recommend this to a friend