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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 30012 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1012 Showing 20,221-20,240 of 30,011 reviews
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Unsatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 months after purchase, the headphones wont connect. I finally did a update and now only one connects to my phone (galaxy note 9) Thought maybe it was my phone so I connected it to my iPhone X... still not working. I did a full reset with apple support on the phone... still did not work. You cant just walk up to the apple store and see about getting them replaced or fixed. You have to set up an appointment, if you they have "availability" me personally I dont have time to accommodate their schedule due to my job.... I'm so annoyed with this product. We pay way too much money to just have this product crap out over a 6 month period ... I'm still waiting to fix the issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Powerbeats Pro the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are Amazing, this are my 2 pairs in 3 years

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Replacement for a previous pair

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only gave these a rating of 4 stars because I owned a previous pair and my right one quit working unexpectedly on me. Otherwise, I would’ve given them 5 stars. I mainly wear these for working up. So they do stand against sweat and the sauna. Great for ínstense or plyometric workouts because they stay out when jumping about. I can still make it answer a call from these.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Super great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super clear sound! Comfortable fit! Perfect for pre-workout routine!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Won't Connect or Charge properly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my Powerbeats Pro for about 3 months now. When I first got them they worked amazing would connect right away and charge perfectly all the time. As time has gone on this is not the case anymore. It usually takes me about 10 minutes of unpair and forgetting the device and plugging them into the computer just to get them to connect to my Iphone X. Even when both headphones are fully seated in their case one of the headphones will always be dead making me wait so that it will charge up enough to use, if it lets me connect to them. I would not have spent the money that they want for these if I knew ahead of time how junky and pushed ahead of their time that these obviously are. Maybe in another year or two these will be perfected and worth the money, but right now I would buy something else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome and super easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy pairing and awesome sound quality. They also fit snug and comfortable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tate's Opinion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them could be louder but then again i think they all can be.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Pink beats

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves the color and sound quality....very comfortable and wireless

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Decent, but better options for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound like quality is good, charge last a while when using. But they will constantly try to connect to a device while in their case and drain the battery in a day or two, without using. Sometimes one side won’t connect to a device.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Mine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and sounds great and I don’t have problems with them staying in place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eh. Not what I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much interference for NY subway. Trying something different

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones worth every penny. Would buy them again.

    I would recommend this to a friend
  • Cons mentioned:
    Connection, Price

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return these. They kept cutting off or disconnecting, wether I was prepping food in the kitchen or outside riding mow the grass, they would not stay on. Very disappointed in this product, especially something they charge so much for. Ill go back to my $30 witeless headphones from Wal-Mart.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful great sound and also has great battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely Love them and is very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bluetooth headset out there i would recommend to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    My Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my beats The sound is very clear. They do not fall out ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Intense training

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for working out, definitely running and jumping. I like them for getting everything done in the home and when I am out and about.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Good battery life. Overall excellent device for listening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for mother in law and she loves these headphones.

    I would recommend this to a friend