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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 30012 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1015 Showing 20,281-20,300 of 30,011 reviews
  • Rated 5 out of 5 stars

    Why change a good thing?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to replace older versions with the same. Still great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s even better when you use it with an iPhone.apple The case is the only downfall of it but the headphone design makes up for it .there not moving off your ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exceptional!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Granted I can only compare to corded earbuds but these are exceptional! The only negative I have so far about them is the little ear cushions dont stay on very well. Especially now that I’m home working I use these 8hrs or more a day and the more I use the looser the cushion becomes. Otherwise, the quality is great! Good for workouts, yard work, meetings, etc. Definitely worth the $!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones for working out.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones so much I have multiple pairs.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Never Again, Beats

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third pair of Beats in the past five years. Precisely one year and 15 days after purchase, the right ear pod quit working. I called Apple and went through all of the troubleshooting to no avail. No warranty options. Single headphone replacement is is as much as a new set. This is exactly what has happened with all other Beats products I’ve purchased. Within days after the warranty expires, one head phone goes out for no particular reason. This time, they were sitting on my kitchen table when they decided to quit working. I bought these because they were supposed to be durable, and I paid full price. I would not recommend Beats headphones to my worst enemy. Oh, my girlfriend bought $39 headphones on the same day and those are going strong with no real difference in the way we’re using them (running and around the house). I have friends with AirPods that have put them through washers and dryers and they are fine. These? Expect them to break for no reason. This is also on top of the awful and well-documented connectivity issues with iPhone. Beats are overpriced junk. Avoid if you can.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great Sound not good for phone talking.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with people telling me they could not hear me and it sounded like I was under water. Researched the issue and found that a lot of other people were saying the same thing, ultimately returned them as I purchased them for talking on the phone. If you are looking for just music listening then they are great quality. I also never had a problem with hearing anyone they could just never hear me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and useful for the work I do I love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had beats before this is my second pair !!!! And I still love it !!! I wanted a different color !!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Got them on sale.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed headphones to workout in. Very good quality and loved the color.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good noise canceling feature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These aren’t comfortable to wear all day. I like the noice cancellation feature but just not comfortable enough.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Perfect for gym

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound great bass great product especially for gym if you sweat a lot!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    beats!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the beats. fits perfectly around your ear and sounds very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made product and good customer service from Best Buy as per usual!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Yves

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, will purchase again. Amazing sound, good battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear plugs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and user friendly. And there is easy access to additional data on product usage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them a lot. However they do hurt my ears if they are in for longer than an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Won’t fall off when exercising!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound,,easy fit around ear,fast charge,,very happy with purchase. !!!

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Right Ear bud malfunction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right ear bud has not been effectively charging since Date of Purchase

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good audio quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good audio quality, especially for a wireless earphone. Not much clipping as is sometime typical. A little pricey.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Second pair with the same issue, not worthy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of the exact same earphones. The only thing I like about these earphones is the shape, which allows me to use them for running. Besides that it is annoying that after less than a year of use only one is charging. I have the Best Buy Warranty and told that have to bring them to Apple, WOW, then make an appointment for a technician to check the earphones, to then wait to have a replacement. If you cannot back up your product, then why are you selling them. Incredible!

    No, I would not recommend this to a friend