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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 30012 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1034 Showing 20,661-20,680 of 30,011 reviews
  • Rated 5 out of 5 stars

    Everything They Claimed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are everything they claimed to be. Moisture resistant, they stay on. Place with vigorous exercise, Bluetooth works and is clear. ‼️

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love the sound and color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound and color. I will buy it for friends and family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loved them so much, I bought the same to replace o

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 1st pair died after about 2 years of multiple hours (6-8) of use every day. Not a second thought about buying them again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Roxanne

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my son. Now it's a waiting game for him. He Can't wait to use them. He says these are the best one's out there. And red is his favorite color. Got them on line through best buy. Was easy and fast getting them. They kept us informed as to where they were and when we were to get them. Even email me that they were put at my door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! I have 2 pair & my dad has 2. Will purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how they are wireless and don't fall out your ear. Unlike the AirPods. These are my favorite headphone great features . Add Apple care

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound and comfortable fit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue I've had and could be a user (me) issue. It seems I lose call audio connection to my phone after a while of non use though still connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a graduation gift for my best friend! She loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second pair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second pair. I love them. I workout, watch movies, and talk with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife and she loves them. Great product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beats ear pieces

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left ear piece doesn't charge very easily. Unit has to be very carefully place in the holder and even then, doesn't charge sometimes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Lengthy charge. A little bulky, but work quite well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Loving my BEATS!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These feel so good in the ear and the sound is banging!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product never been happier best buy is my favorite place to buy all my stuff great job

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these new headphones! Best sound and so comfortable!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Power beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use. Nice color. Good battery life. Light.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a lot of bass

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these because my AirPods wouldn't stay in my ear while at the gym. They served their purpose, but I was definitely expecting better sound quality from the Beats brand. There's not a lot of depth/bass with these earbuds. Other than that, they've served me well.

    I would recommend this to a friend
  • Cons mentioned:
    Pairing

    Rated 1 out of 5 stars

    Will not pair with iPhone; not user error

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give them a zero rating, I would. The first set, I could only get the right ear bud to pair with my iPhone 13. I went through every support document I could find, and performed all of the suggested fixes, to no avail. I exchanged them for another set. This time only the right ear bud would pair. I exchanged the second set for another set. This time neither of them would pair. I took them to the Apple Store to confirm it wasn't user error. The folks at the Genius Bar couldn't get a different result. So, I gave up on Beats.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect ear buds...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. Perfect fit and excellent sound quality....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased, no complaints. Gave to my son for Christmas gift. He loves them.

    I would recommend this to a friend