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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30040 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1072 Showing 21,421-21,440 of 30,049 reviews
  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. I also bought a pair for my wife. Great for working out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for running, excellent sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with these. I am a runner and use them mostly for exercise, both at they gym and running. Bought them since they were $100 off and I can recommend them My only problem has been to be very careful putting them back in the charging case, so that they will actually charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lurlur beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use just perfect noise reduction it's everything i hoped for truly remarkable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music to my ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the very best wireless earbuds I have ever tried.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home run with Dr. Dre

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift - everyone loves Dr. Dre Beats! Bravo!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the sound, great for working out.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are truly amazing, the only thing that's not so great is it lacks any noise cancelling. other than that I would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good workout buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for working out. The case isn’t and easy thing to carry

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not buying Beats products anymore.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within a month this started having connectivity issue. I have two Macs and I had to always hard reset in order to switch between one Mac to another. Apart from this, the right ear phone does not sit well in the charging case. A little movement of the case would stop charging. As a result most of the time when I want to use my earphones, I find the right earphone completely discharged. Sent it to Beats customer support but they sent it back saying they did not find any issue. Basically I paid $200 for a moth of usage. I don't even use it anymore because it is super annoying and Beats is not ready to fix or replace it. I had assumed their customer support will be like Apple but apparently that is not true. I understand it is possible to have few malfunctioning electronic devices but at least accept the mistake and fix it for the customer. Not buying Beats products anymore!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great for sweaty ears.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a second pair because they were on sale. Great option for Apple users. Sweat resistant, and they don’t fall out like earbuds, unless you have sweaty ears. Of you do, theses are a great option because you have the added security of it wrapping behind your ear too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound but not comfortable

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great sound! However, after wearing them about an hour, my ear starts to hurt.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Sound Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I figured out how to properly seat them in my ears, these earphones have been amazing! The sound is awesome. They even read my text messages and give me the chance to respond! I don't like the massive case but I won't reduce the number of stars for the product for this thing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Weird disconnect issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had read plenty of reviews and almost two months since the product release before getting these. I'm experiencing very odd disconnect issues. I do wear these almost daily when walking around and working out, so average maybe 3-4 hours a day. About one out of every 20 times I'm using them, one of the channels cuts out completely. The buttons (Volume rocker and beat button) still work on the silent earpiece, but there's no sound coming from it. This has happened to both the LEFT and RIGHT channels. To remedy this problem I've had to reset the device a couple of times. I tried the Beats updater and it states that I have the latest firmware. I'm also on the latest iOS version as well. I tried to find support online, but haven't heard of anyone else encountering this problem. Maybe I just have a pair of duds... It's unfortunate because I can't consistently reproduce this problem otherwise I would have already submitted for a warranty replacement!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Didn’t work well with glasses

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound really good, however it does not fit very comfortably with glasses on. I actually purchased this and the AirPod pro for my son who wears prescriptions glasses. He didn’t think it was very comfortable and liked the sound of the AirPod pro better with the noise cancelation. So I’m returning these tomorrow.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are comfy, easy to transport in the charging case, and very stylish. The way they wrap around your ears drew me to them more than the AirPods as well as the multiple colors available. The charging case lasts a good while too and has a very sleek look to it. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless. Yes !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xmas gift for my boyfriend. He loves these. It was a replacement from another set that was stolen from his work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HANDS FREE, WONDERFUL

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my beats. Makes it easy to multitask. A must!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bulky case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these headphones before never realized how inconvenient they are to carry around daily. The case is big and bulky so don’t bother trying to fit into your pants pocket . Other than that the headphones are great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Beats are best

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Beats and have no complaints about them at all. They are very comfortable to wear and sometimes I forget I have them on. I like that I can use one or both and that the case is also a charger. I use them daily and don't know how I lived without them before,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best wireless sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for my early morning runs and I never have an issue with sweat getting into the ear piece.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just What I Needed.Can Not Complaints What So Ever.Would Recommend These To All Of My Friends

    I would recommend this to a friend