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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29985 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the Powerbeats Pro Totally Wireless Earbuds sound quality, fit, and battery life. Many also appreciate the comfort, bass, and lightweight design of the earbuds. However, some customers have reported issues with connection, charging, volume, and pairing. Finally, some customers think the product is pricey.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 29,984 reviews
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound and portability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earphones. The battery time is great. The sound is awesome and they stay in my ears. The price is high but that’s whats to be expected with anything newly released.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    The true wireless is great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have pretty good bass and clear. They hold power for a long time and the range away from the phone is great. Me personally I would like a little more volume, but overall a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great earbuds for running

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving these so far to run and work out in. They stay on perfectly. The sound quality is good, and Best Buy is doing a good sale on them. Battery life is insane

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Love the pink

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! They sound great, super comfortable and I can wear them while I run without having to worry about them falling out. I can’t give it 5 stars because I sometimes have connectivity issues. On occasion when I take the headphones out of the case they do not turn on and connect to my phone. I usually have to place them back in the case and take them back out again and that usually works!

    I would recommend this to a friend
  • Cons mentioned:
    Charging, Connection

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! They’re great for exercising, which is exactly what I need them for. The ONLY thing is I’ve had issues with one bud not charging or connecting and being weird that way. I’ve been advised to allow to air dry after exercise, I wipe them down throughly and try to make sure they both click into the receiver in the case.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great set of wireless headphones!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a set of the older ones and decided to try these out and they sound very clean, battery life lasts, and sit comfortably in ear doesn't feel like its falling out.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good fit, nice sound, a bit expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit my ears which is why I bought them with the wraparound the ear semi-circle. Air buds won't stay in my ear so I bought these. Nice sound, bluetooth seems to work okay. A bit expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Beats Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are comfortable, easy, and intuitive to use, and have a better sound than all other earbuds I’ve ever used. It’s a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Dre Beats all

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatly appreciate the quality. Sound is amazing, battery life, and connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great plus they are light and stay in my ears. The best wireless earphones I’ve had. No problems recommending this to a potential buyer.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Pro Beats rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is fantastic. Right balance of base and treble. Easy to wear on my ears and I never have to be concerned they will fall off. Pickup at Best Buy was easy and quick. What more could I ask for?

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great earbud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great. They are compact and form fit to the ear...will not fall out even with active workout. Still new to me, but they recharge quickly and hold a charge well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Best true wireless earbuds

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have great sound with plenty of bass. Never fall out of your ears. Comfortable. You can exercise with them with no problem. My favorite ones so far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Beat true wireless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was hesitant to purchase these but they didnt cease to amaze me with the performance their capable of. The sound,battery life and feel on the ear are amazing .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Better than okay but not the best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these headphones, the color is pretty and easy to clean. In regards to sound quality it is high quality sound. I put them on and sometimes when making a phone call I only use one and the call has been known to drop. Sometimes my music also does not connect and I have to place back into the charging case and then put back on my ears in order for the music to come through the headphones. 4 stars for that reason alone but other than that I still think better then air pods because they stay on my ears during exercises like running, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones I’ve ever had . I’ve tried numerous brands , but the beats over the ear never fall off!! Workout , running and even golf stay in place . Sound detail is amazing ! Bass and highs and midrange come thru ! Highly recommended!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Beats never disappoint!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my beats! They stay in place, sound great, and don’t hurt you ears. Let’s also talk about the amazing 12 hr battery life and the extra 24 with the charging case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Life-changing product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the right gear makes your daily activities infinitely better. I wear these to the gym (cardio or lift), walking around to talk on the phone or listen to music, travel, and take Zoom meetings for work. Pairs easily with laptop and phone (and can switch between the two). Light, stay in ear. Good sound quality. No cancellation but the only time that's bothered me has been on an airplane. Volume change on the headphones themselves is WAY better than the standard airpod IMO

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Love my Beats Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless operation with my Apple phone. Excellent battery life, great sound and the fit is painless. I would recommend these to anyone who wants true wireless headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best earbuds I have ever owned!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earbuds! Best I have ever had! Sound is great and they stay in my ears. Love the over the ear feature - actually the main reason I purchased!

    I would recommend this to a friend