Early Black Friday Deals & DoorbustersEnds Nov. 8.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30040 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1085 Showing 21,681-21,700 of 30,049 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good wireless earbuds with great sound and very easy to set up and use with iPhone and Android phones. I’m glad i purchased these and would buy them again and highly recommend them to anyone looking for quality earbuds. Thanks Best Buy for another terrific product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good but buy elsewhere!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Beats are awesome! Sound and fitment excellent. Just don’t purchase them at Best Buy if you are a My Best Buy member, as you will receive no points and no dollars spent credit towards Elite Status. This is because Apple products are excluded from My Best Buy rewards.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Oh so nice except for

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh so nice but - like the fit and very easy to wear. They stay in place even if I happen to brush them during a workout. The pairing with my iPhone went well as expected. The only down side no matter which equalizer settings I use it just doesn't produce the sound of my AirPods.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones but…

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Really stay put! They don’t block out exterior sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headphones I like that when you take one out it pauses automatically.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Powerbeats First time buyer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally find them better than the AirPods since I can be more active without worrying about them falling out or losing one piece. I am new to the Powerbeats so using them is slightly new to me, especially answering calls and lowering the volume from the beats.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great sound, horrible quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product and it was on backorder. I had to wait almost a month for it to ship. When I finally received it, the sound quality was great... but less than ONE MONTH after purchasing these VERY EXPENSIVE earbuds, the left earbud stopped functioning on phone calls. Any time you tried to make a call or listen to voice mail, all you would get is a high pitched electronic hum... no voices whatsoever. Upon calling Best Buy, I was told because they were more than 15 DAYS OLD, they were not eligible for return/replacement. Horrible quality for the price. DO NOT PURCHASE THIS ITEM FROM BEST BUY.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for everyday use, at work, while walking!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Burkey’s Beats

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. This is my second pair. The customer service was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my wife theses for Christmas and she loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wireless Headset and Quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! The fact that they use same concept as AirPods and has a rechargeable case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t quite enjoy those couldn’t quite hear on her

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for active people

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost bought the Apple Airpods but I like being able to move without worrying about losing my earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds for working out and doing outside activities

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great wireless, but not the most comfortable

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the true wireless capabilities and the sweat resistance, but sometimes it’s hard to get the fit right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphones for working out

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are the best by far that have experienced .....thanks for the excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mother is so happy with this product was on sale for half off and they work amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spouce

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Christmas gift Look around staff was helpful in finding the right gift for my wife

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome buy

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my beats so much I got another pair for my husband. We use them all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well for Bluetooth and also for listening to music like how they feel around the ears

    I would recommend this to a friend