Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30036 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 30,035 reviews
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Not performing as expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume was great when I first purchased but less than 2 weeks later I have issues with the volume/sound quality. The ear buds go in & out. Sometimes the volume is loud & clear & other times its low & people have a hard time hearing me. I'm not sure if this is a defective set but I had a much higher expectation for the cost & manufactorer. Truly disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality Review / Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, these headphones are my favorites! Also, Best Buy facilitates the shortest lead time ever.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are one of the best and and one of my headphones to use, great for going for a run or working out and even throughout the day 

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 1 out of 5 stars

    DOES NOT CHARGE RELIABLY

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TERRIBLE CHARGING MECHANISM. DO NOT BUY. I have tried to love these things for over a year now. Great sound and the fit is awesome. But they are basically useless now. The buds themselves, mainly the right one in my case, rarely charges. I believe it to be a combination of the case design and the magnet/pin setup that is being used. I have been frustrated countless times when I show up to the gym to find one or both of my pods are dead. Please Beats, fix this problem and take care of everyone who has purchased these because I can almost guarantee they will experience this issue if they haven’t already. Oh, and this is my third set of these, under warranty. So it isn’t a fluke. BTW, all of the attached photos were taken within the same minute…

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great and comfortable ear phones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these upgrading from the Beats wireless 3 earphones and they are a big improvement. Super comfortable easy to put on they are sweat resistance and super smart. Very easy to connect, pause and play functions super useful no need to take phone out and great range. I recommend to anyone loving to have some of the best headphones on the market and useful charging case always charged for when your on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect earbuds!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how the music and quality sounds! I’ve always had problems with earbuds staying in my ears and these are the perfect solution.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Fit

    Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass is perfect, also fits in ears very nice. Easy to connect to any device.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best earbuds.Sound quality is amazing fit perfect!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I have ever owned. Sound quality is amazing. The fit is perfect. You can’t go wrong. They works perfectly with my IPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Pro Beats

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great… Ear buds charge last for about 8 hrs. Charging case last couple days unplugged….

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Great headphones for a great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset fits snuggly on your ears, different ear molds for different ears holds a good charge and great color, great charging pod

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Powerbeats

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Powerbeats pro it’s great. Always had a problem with my beats falling and I found this one to stay and it’s overall the one I love

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great buy from Best Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product. Great sound and good for workouts. They do not fall out your ear like most earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my beats. They fit me perfect the sound is amazing. These are great for the gym especially if your a runner. I just wish the case was smaller.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    An Audiophiles Best Nightmare

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These provide an experience of hearing I have never heard before! They don't fall out of my ears!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great for running

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these to use while running and they are wonderful. I normally have problems with ear buds staying in while running because I have small ears, but these fit perfectly and don’t move around at all. The audio quality is great as well. The storage / charging case is a nice feature for me personally so I don’t damage them when stores in my bag. Overall I am highly satisfied with this product and feel they are well worth the price tag!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Ideal for sports!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and stays there even if you are biking o running, just wish they had active noise cancelation.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Powerbeats Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fit, and the sound. Great choice. I recommend the EarPods

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best head piece to go around and not worry about falling down when your doing your job excellent

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    I would recommend all day fully read comment!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these 2/7/2021 I used them they worked very well until 2/28/2021 they have a issue the left beat will not charge I will have to go to the apple store to get it repaired I did pay for apple plus but it being less than a year I can understand items being defective but I don’t understand why it would not charge I would give a 5/5 but the fact I paid for a product and it having a issue prior to a month of having them is not fun I really enjoy them but only using one is not as fun over all sound quality is 1000000/10 I would hands down say the sound is better than AirPods they don’t fall out of the ear but the are good quality!!!! I would recommend don’t get the with out apple care plus I would recommend it for sure not everyone will have the same experience I did but would be a 5 out o5 if I didn’t have the issue with left bud not charging in the case it may be the case or the ear bud it self I’m not to clear I wish the location I bought them from was more helpful in the process with product that was sold to me but after speaking to apple and apple recommended to either go to place of purchase or to apple store I would waste time going to Best Buy if the are not an apple authorized location because they will refer you to go into the apple store

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sounds are great and iblove how they fit. Well worth it.

    I would recommend this to a friend