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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30040 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1188 Showing 23,741-23,760 of 30,049 reviews
  • Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for the first 6 months of purchase. Afterwards it encountered the infamous battery issue. One of the earbuds despite being fully charged, reached 20% after only 10 minutes of use. Putting it in the charger shows that the earphones have 80% battery. But the minute it is removed, shows back to 20%. After researching online, the powerbeats pro is a product with multiple known bugs, without many fixes aside from receiving a replacement unit which can have the same issue happen again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Was okay but problematic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was problematic when answering calls. Only worked sometimes

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good quality wireless headphones. The sound is good but not as good as bose. However, these have lasting battery life and you can listen on both earpieces unlike the bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very much worth the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best headphones I have ever owned! The base makes you feel like you are in the studio yourself! I will probably never purchase AirPods ever again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best wireless headphones but they work well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great work out headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These didn’t move even the tiniest bit while working out. The quality is amazing. Got these for my wife and tried them out a few time and now I’m about to get myself some.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ok, but could be better.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift. Sometimes it will disconnect one side and then you have to reconnect it. Sounds amazing but you can get more for the same price if you decide to go another route.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first generation they work awesome and bought these for my daughter she loves them easy to connect to your phone and the battery life last more than others

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My girlfriend loves them!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were a gift for my girlfriend and she loves them better than the air pods I had bought her first.She loves how she can talk most of the day without constantly charging them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not good for small ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They gave me a ear ache whenever I wore them and they didn't stay on my ear when I was active but the sound quality was great and if I had bigger ears I probably would love them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 1 out of 5 stars

    Snug but Horrible battery.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these for almost a year now. The good: - I like the over the ear feature to hold them in place. They are snug and fit well. They don't move when I run or cycle. - They connect easily to 3 different devices: a garmin Fenix 6, Ipad pro and Samsung Galaxy S9. - When charged, they last a good while and can recharge quickly. The Bad: - They aren't made for noise cancellation (which I knew). However, it seems that they amplify sounds from outside to the point that I can't hear music or speech when running or riding a bike. - The only way I can see the battery levels is through the ipad. It's not uncommon to use them on my other devices and find that they are out of battery. The Ugly - Speaking of battery, I put them back in the case after every use for recharging. However the Right earbud regularly is at 0% after 2-3 days of sitting in the case. It won't connect to recharge. - When they do recharge, the randomly turn on and connect to one of the 3 devices I have. Then I find that both the case and earbuds are dead. What good are they if you can't see the battery levels and they always die?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive product with limited reliability.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to get this product after much hype, especially after seeing it advertised by all these athletes. I’ve used this product sparingly but for the premium price I paid I would expect them to work reliably and for a long time. Currently, I’m having issues with my left earpiece; this is an apparent defect with this product. It is unfortunate that after years of having similar issues with the first few generations of air pods that this issue still persists on this newer and more expensive product. I have tried all the troubleshooting that is currently out there to try to alleviate the problem with the left earpiece, which is not producing any or very little sound, but nothing has fixed the problem. Now I’m forced to send back the product to the manufacturer and pray that whatever I get back is a more reliable product plus and hopefully not someone else’s refurbished product, since I paid for a premium product and not a used product. I would definitely not recommend this product to anyone unless the manufacturer finds an actual solution to this problem, that again has apparently existed since the air pods first came out.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats are known for bass and these don’t bump that loud

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Paying extra for the brand.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While quality is good, overall loudness is about a 7/10.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    loves these.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a Christmas gift. The recipient enjoys them greatly. And I enjoy them bc I do not have to listen to the senseless noice coming from the device they are connected to! Lol.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be great but mine are not

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 3 momths of use I had the right headphone battery go out and not charge. I brought them back to get fixed and 1 month later the battery is not holding up for the right headphone compared to the left.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Comfortable fit with great sound quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality is great and fits better than other sports headphones like these. Also, Bluetooth connection is very good. Would definitely buy these again next go around.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    No one can understand me

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and the fit of the headphones are great. The thing is, no one can understand me when I use them to speak on the phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality Product at a Fair Price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, exactly what I desired and it’s nice to have it as advertised for once! These were a fair price and I’ll purchase again in the future if I have a need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Beats earphones!!! I use them all the time when I am running or just being active. Since working from home, I use them more often because they really do help with help with noise reduction. I can actually focus on work without hearing my kids playing in the background. When I purchased them(writing review after having them for a while), they were expensive but I use them so often that I can now justify the price. They work great! The one thing about these though, is that they are easy to misplace but that's more my problem. These are great overall and I love the color!!

    I would recommend this to a friend