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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30037 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 30,036 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Fantastic--excellent range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic true wireless earbuds. The range and clarity is amazing. They're water resistant, securely stay in your ear and on your ear and fit comfortably. Siri works well with these and the controls are intuitive adr responsive. It took me a short while to get used to the hoops having never used earbuds of this type, but now I prefer them because they're more secure and less likely to be lost or fall out. Excellent product. My go to earbuds for yard work, walks, and general listening.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    best beats

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless headphones on the market! great battery life , improved durability from previous beats earphones. great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a gift and my boyfriend loves them. They are great sound quality, light weight, and hardly noticeable when on.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Very comfortable - Great Sound

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to use for indoor workouts. Great sound. Recently been using these for online meetings (Skype/Teams) and work great. Pairing between devices is pretty seamless most of the time. The following features would be nice to have... 1) Ability to mute microphone from earphone. 2) Find my earphones from mobile device. I think they sound better than my wife's AirPods. AirPods are the in thing but I still feel like these were a better choice for me because of fit and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Great sound, stopped charging after 9 months

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I have to say the sound was excellent. The fit was comfortable. The only issue I have is long term use and Apple Care support. After 9 months, I was having issues when the earphones stopped charging or would ocassionally charge a little bit. I called Apple Care for help. First, they wanted to know the darn serial number on the charging case. The serial numbers are teeny tiny gray characters on a black background in an awkward location (I no longer had the box in which they came). After some time and awkward maneuvering, I was able to get the serial number with the help of a flash light and my cell phone. They determined that they were going to send me a new charging case. They had to forward me to someone to order the new case. I was on hold for over 2 hours listening to horrible music to be forwarded. In the end, the solution did not work and I just don't have the energy to call them back. I wasted a total of 3 painful hours with them. I always heard that Apple had great support, but the was horrific. Why would you keep a customer on hold for over 2 hours to transfer them? They should have arranged to called me back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect for the Gym

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave these as a gift to my husband. He had a hard time with headphones and earbuds staying on at the gym. These actually fit perfectly and sound wonderful! Couldn’t be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Beatz

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost my first pair in a rental car, bought a new pair the next day. The only earphones worth buying.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Survey on my wireless pro earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 out of 10 bro literally the best wireless earbuds I ever had in my life great battery life and sound ever ,and I love the way you can control the volume on the ear buds plus you can download the beats app to check on the battery life and keep the app updated, phenomenal

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earbuds, ever. The sound is amazing and they don’t skip out of my ears like regular earbuds. Battery life is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Powerbeats Pro by Dr. Dre are the best!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchase both the first Powerbeats and now the Powerbeats Pro Totally Wireless Earphones in the Navy Blue and I love them before the release of the Powerbeats Pro, I had ordered the Apple IPods and really I was disappointed in them; they would not stay in my ears so I immediately returned them before I lost one of them. Sound wise and the fit of the Powerbeats Pro to me beat out the Apple IPods. I am delighted that I waited for the release of the Pro earphones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Favorite Earbuds

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been very happy with these Beats Powerbeats Pro earbuds. The sound quality is clear and powerful, with great bass and balanced audio for music, podcasts, and calls. The secure ear-hook design keeps them comfortable and in place during workouts and daily activities. Battery life is excellent, and pairing with my devices was quick and easy. Overall, they’re reliable, comfortable, and deliver great performance. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    YES!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. The sound is great, the battery lasts, and great fit on my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Excellent for running

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the JayBird Freedom 3 to these Powerbeats was a great decision. Not that the Jaybirds were bad, but being able to take the Powerbeats out of the charging case and instantly pair to Apple Watch, iPhone, or MacBook to listen to music or take a phone call really is a great feature. I would give 5 stars but there are times when placing the earbuds back into the case, if they aren’t seated just right they will not charge. Also, the earbud silicon tips could be nicer quality for. $250 headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Definitely Worth the Upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having my Powerbeats 3 stolen, I was excited to hear about the Powerbeats Pro. Although the price is kind of scary at first, they are worth the price tag. The sound quality is very good and the headphones are very easy to pair with. They are also very comfortable, and can withstand my workouts. It is very easy to use, however, the charging case is a little on the bulky side, but can still fit in my pockets. This isn’t a dealbreaker however because it’s features are definitely worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound quality and super convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the Beats wireless headphones for about 3 years, and I really liked those. These new Pro headphones surpass my previous model in both sound, features and convenience. The charging case is fantastic. I charged it Last Friday, and I have used my headphones every day since then, and the charger case still has a charge left. The battery life is great. I use them both in the gym and in the car to talk on my iPhone. They are certainly pricey, but so far, they have exceeded my expectations.

    I would recommend this to a friend
  • Cons mentioned:
    Charging, Connection, Volume

    Rated 3 out of 5 stars

    Could have been better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd been waiting for these to release since I first heard rumors of them. I've been struggling with connectivity issues on my S10+, issues with charging and audio quality that just isnt that great. The app is lacking basic features for managing the headphones as well such as controlling bass, tremble etc. They also dont get that loud. They just dont seem like a polished product in IMHO, will definitely be seeing what Bose comes out with next.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Ear pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it long charge loud and clear. Fits comfortable around the ear

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great for working out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and noise canceling are awesome. Stays in place while working out and running. Holds charge for all day use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Absolutely incredible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better sound, battery, and durability in comparison to competitors by far. Most secure true wireless headphones out there as well. These are the 5th Beats product I’ve purchased and once again I’m not disappointed. Very accessible as each headphone has full functions, while AirPods only have a mic on the left side.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These beats headphones are great for the gym or any other physical activity. They stay perfectly on your ears and the Bluetooth is great. The sound quality is great as well.

    I would recommend this to a friend