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Customer reviews

Rating 4.5 out of 5 stars with 30017 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1199 Showing 23,961-23,980 of 30,016 reviews
  • Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Beats work well half of it does

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good but the left one doesnt charge or work at all.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Beats by Dr Dre Powerbeats Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to use for the gym so they don't fall out like the apple ear pods does, these work great, highly recommend if you need it to workout.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones but there is no noise cancellation. For the premium price, not worth it. Earbuds are also uncomfortable. Changing the size of the cushion really did not make a long term difference

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I workout with these earphones all the time. I love them so much. They literally drown out any noise that’s around me. Just me and my music :)!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    True wireless workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife enjoyed these for the true wireless. Said the sound was great. Only issue is she has had issues with a headbands wear warmers making contact with the touch controls.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Amazing Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loveeeee these headphones! Sweat proof , and they don’t slide out. Comes with four different ear pod sizes to fit your ear! 10/10 recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Not good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was So excited for this purchase but they loose connection easy. You’ve to re-connect and then one earbud works. It’s such a pain and the carrying case is too big for my scrubs. I really wished I would Have purchased the iPods instead. Phone calls are horrible and half the time the person on the phone can’t hear you speak. These ear buds are only 5 months old and they aren’t worth the money unless the company fixes these issues. Don’t consider this product unless you read the reviews because they aren’t worth the money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst store ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these brand new for my husband as a Christmas present online since we do not have a best buy close by, he opened them Christmas day we tried pairing them nothing worked , i have the same kind so we know exactly how they should work , they never worked so i called and they said we would have to drive to an actual store and have them tell us they don't work before they would exchange for ones that worked , which the reason we did not buy them from an actual store we had to order online. So now i have 150$ earbuds that never worked and in order for best buy to make it right we have to go find a store! I will never buy another thing from this place!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $250, there shouldn't be any issues with headphones. I've had these for about 2 months and just having problem and problem. One day they connect, next day they don't. One earphone will turn on the other won't. It's just very frustrating. I've updated firmware, installed, reconnected, etc. Just had better expectations for this type of premium headphone for the gym.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Sports

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product for play sport like basketball with if you like to listen to music in while train or doing drills ect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These take a while to get used to the way it works, but it's very helpful when I have to do things hands-free. Also, they are very light and are adjustable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Mmm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the long bike rides along the trails , the charger box tends to get drained easily but you get really good life to the charged product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these after my airpod pro wouldnt stay in my ears at wrk and I LOVE THESE WAY BETTER. Sound quality is awesome. Syncs up better and faster.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just Ok

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good as its easy to use with any apple device. Could only be due to how the bones of my ears are protruding on the side that causes it to hurt. The case is also bulky. No noise cancelling for the cost.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound no setup paired right away great buy well worth the money especially if u always tried cheap pairs that flaked out after short use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Yay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them the sound is great! I love the color when on its hard to hear anyone talking and I love how Siri reads me incoming texts and calls to you and from

    I would recommend this to a friend
  • Cons mentioned:
    Pairing

    Rated 1 out of 5 stars

    Absolute Dog S

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im convinced that these are just the worst headphones and do not last. This is the second pair that I waste my money on and they barely last a year. They begin to unpair in the middle of my workouts. Now, my left headphone does not work at all. Does not matter if I restart my phone, unpair and repair the headphones. They just do not work. This is the last time I spend my money on anything Beat related.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these beats headphones for my husband, our daughter went in on the gift too. He used them at the gym for the first time and really liked them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not fit around my ears

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a petite woman and these did not fit me at all. I could not get them to stay on my ears. Just putting them around the ears was a struggle. No comment on the sound as I never connected them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beats by Dre - Powerbeats Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to Bluetooth this device every time I turned on the TV. Never had to with any other device. Also, the range was not as good as my Bose wireless.

    No, I would not recommend this to a friend