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Customer reviews

Rating 4.5 out of 5 stars with 30017 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1238 Showing 24,741-24,760 of 30,016 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very worth it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones. They are wireless and sound awesome. The music pauses when you take the earphone off.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery life that you have to see to believe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave these as a gift and the recipient was thrilled! Great sound and a battery life that is beyond compare.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    muddy expensive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought twice, needed to recheck them out after reading reviews but in the end too expensive , muddy presentation and there are better out there like sound core

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphonew

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these beat headphones. Love that the case charges them. Plus the sound quality it fabulous.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Beats power pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazin product with high durability never falls from the years.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Power beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this bluetooth, great sound. I only gave it 4 stars because sometimes it's difficult to put it in your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The Beats are great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my Beats. I use them when ever I am not driving. They work great and hold the charge very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earphones !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best working out earphones! Love them !!!! The case isn’t easy to carry around but wouldn’t trade them !

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best wireless buds out there!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best buds you could purchase. The pairing, battery life and overall build quality is outstanding.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Android Users don't Buy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats Audio use to be great until Apple bought them. 250 dollars for a bluetooth earpiece that you can not even get the battery level on my Galaxy S10. Connection issue. I believe it is the apple chip. It probably designed to not work with android to force you to buy a iphone. I will return today.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the price, Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! When you are wearing them, you can’t hear anything else but your music. Sound great and good bass

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Wireless Earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these Powerbeats. They are extremely comfortable and light weight. I would recommend these to anyone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly Made Product & Poorer Customer Service!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible experience all around. Bought these specific earbuds because they are listed as "water resistant" and was looking for a wireless pair to wear while running. Obviously, when you run, you sweat. The buds stopped connecting to my phone within 8 months of purchase. Submitted them for service as they were within the warranty period. Was told that they could not repair or replace the earbuds due to "liquid damage." When I told the customer service representative that I only wore these while running, and they are advertised as "water resistant," he stated, "We never said they were 'water proof.'" So, not only is this product poorly made, as evidenced by the fact that lasted less than a year, but Apple seems to care less about customer retention and satisfaction as they made zero effort to fix or replace their faulty product. Either stay away entirely or be sure to buy the AppleCare (for an additional cost).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great for workouts

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife needed a workout earbud that didn’t fall out and this was the ticket.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Christmas gift for her

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my wife these headphones for Christmas and she absolutely loves them especially for working out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    beast beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great sound quality lost my AirPod and got these as a replacement and they were cheaper

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing for the price I bought it Totally worth buying it long range and low battery range

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible don’t buy! :*

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible! Do not buy. They said they would deliver on Feb 1 and then on Feb 1 they said they were delayed until Feb 14. Scam! They knew they were going to take over 2 weeks to come. This is why no one wants to buy online from stores like this any more. Also calling into Best Buy is a nightmare and you can never understand the person on the other line and they can never help with questions. Going to cancel my order and never shop at Best Buy again. This whole process has been terrible. Sad!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Good if sweat doesn’t destroy them

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used these regularly for running. After three months one stopped charging. I sent them back to Apple and they repaired it. Then a month after the manufacture warranty expired the opposite side stopped charging. I believe there is a design flaw on the moisture resistance. For a product that is advertised to be used while exercising, it sure is poor. Otherwise, the sound is good with good bass response.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love music

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite in ear headphone to date I am always expanding and this might be a stopping point for me

    I would recommend this to a friend