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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30040 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1335 Showing 26,681-26,700 of 30,049 reviews
  • Rated 2 out of 5 stars

    Sound issue

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with it after using IT STARTED GOOD TILL YODAYS date around one year use I HAD A PROBLEM i cant hear bass all what i hear is treble no bass music so bad issue with the music THANX GOD i did get Apple care ill send it ho check whats going on im disappointed with my purchase wow didn't expect that from Apple products wow .

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Worst choice ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a total piece of S. It connects slow and pairs badly with non iPhone devices. It may not charge when it still connects to iPhone or it may accidentally stop charging while in the box. Don’t buy. Worst decision ever.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Would not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh. Very uncomfortable. Should be better for the price. The sound is ok.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a fan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan , hard to put in ear , sound quality is hit or miss if not positioned properly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great headphone for all your activities

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these beats great for traveling and all of activity

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dr Dre Beats

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels a lil heavy after sometime,my ears started hurting after prolonged use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is great sound and quality in these headphones.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Could use more bass and volume

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are just okay, I think $200 is to much for what you get.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trust save your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in best buy to replace my Bose Spoets Wireless ear buds. The salesman sold me on the Power Beats Pro . He swore by these being better. I was excited but now after setting them up I immediately knew there was no comparison. This is my worst purchase and it was a costly one. Their is no bass. Also earphones are low quality. I went pass my return date. I have now as a final option gifted my son. I apologize Bose kindly forgive me. The one thing that was better then Bose was the over the ear feature. Value should not exceed 49.99 for this item.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Poor Design for Charging; Sound quality Subpar

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid this product, the poor design and poor performance leave you with more frustration than value. Charging and the charging design are poor. Often times when I open the clamshell case one of the earbuds will be drained of power and never adequately charged. Even after ensuring both are showing to charge on the phone screen prior to closing the case, the next day I will find one completely dead. This is far from ideal when getting ready to run or go into the gym. I bought the Apple Care plus plan for these units – be forewarned Best Buy will send these to Apple for support so you will be without the headphones while they are being repaired. Worse yet - Apple returned them stating, no problem found. After completing a few YouTube searches it appears the charging issue is common enough for several users to post videos – the common fix is to lick the headset contacts prior to putting back in the case. This is mind-blowing that a product at this price point requires such a ridiculous hack to work properly. I moved from Plantronic wireless earbuds to Beats and the sound quality of the Beats isn’t even in the same league as the Plantronics. I’ve used the equalizer and tweaked the settings, yet these headphones have a tinny sound and really do not capture the bass as I expected a beats product would do. Overall this has been my most disappointing tech purchase in the past two years.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound, lost connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound of any premium Bluetooth but it kept losing connection after 20 minutes of use. Had to return

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product is clear and quality speaker sound easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product but not like apple. Love the color.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones, they are great for different occasions.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    Good sound quality, but very uncomfortable.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean they have great great sound quality and stay in, in many conditions. But for me they where very uncomfortable, the ear pieces poked my ears and the hooks were PAINFUL. So it’s great for many bad for some.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    noice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they sounded scratchy in 10 minutes from using them fresh out the box :/

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    It sounds better than ipod.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe it has bigger battery for longer playing time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good ANC nor comfortable

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking at headphones to use while working out for a while and liked the over the ear loop idea. Unfortunately these were way too uncomfortable for me. They also didn’t have the best ANC which is key for being in loud areas.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them love the color the sound just everything about them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Long lasting!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted a full 8 hour shift on one charge. Easy set up!

    I would recommend this to a friend