Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30023 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1336 Showing 26,701-26,720 of 30,022 reviews
  • Rated 3 out of 5 stars

    Go with Apple

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked great first 3 months, now they have trouble charging.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea, terrible fit. These look great and stay on, but putting them on is a hassle. Not comfortable to wear for a long period of time

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Good- Not Great for Price

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stay in your ear which is great. The charging and syncing is the issue. Either doesn’t charge, or connect, or still plays in the case. Had 3 exchanges and all eventually had one of those issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK Earphones

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea on these, but expensive for what they are and do. Sound just ok.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for working out more secure then the AirPods

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Huh?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got mine and I am instantly disappointed with the sound quality. They sound very hollow. I read this same thing from someone else and it turns out they had a defective pair. I will be returning these and waiting another 3-4 weeks to get a replacement just so I can see if that's the problem. Very disappointed right now....

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome for the gym and yoga.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound Love these for gym and yoga classes.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Charging system is garbage

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right side quit making charging connection after about 2 weeks. Returned/swapped first pair for same problem, obvious major design flaw. Returning these for something different tomorrow

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are worth is for $150 not $250. Good quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for the gym, and teleconference mtgs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set of wireless earbuds, price is ok, love the color!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound and comfort are awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working for a little while but now I’m having trouble re-pairing to my IPhone. HELP!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't Get Along With My Samsung Galaxy Note 10+

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Samsung Galaxy Note 10+. After two weeks, I started experiencing connection issues. Bluetooth said that the Powerbeats Pro Earphones were connected but had no sound. I was unable to resolve the issue. I took them back for an exchange, thinking I had purchased a faulty pair. Another two weeks, same results.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Love it, but

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really easy to use, But it doesn’t have good Quality sound, the microphone is very low

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounds

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds perfect color. Great gift for teenagers

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift and they seem to work very well!!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Horrible fit

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They will hurt your ears after less than an hour of use. Connectivity is not great as they claim at Apple. I have owned a pair of these “Powerbeats pro” for only a year and a half and the sound quality has also diminished considerably. Do not buy these!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality and sound, great whole working out

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    Issues with charging

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t want to buy these but all I have heard is how great the bass is which I love ,until I started having issues with one earpiece charged and the other dead after having it charged for more than 8hrs —horrible !!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than expected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted for different colors and very happy with purchase

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Buy or beware.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because of previous ratings. I am dissatisfied because the left earpiece cuts in and out. I also use the earbuds for my cell and they are not crisp and clear. I am planning to return the wireless earbuds.

    No, I would not recommend this to a friend