Customer Ratings & Reviews

Hurt my ears no matter how I adjust them, and it's a nightmare every time I try to get them to connect to my Samsung Galaxy, even with the app. Samsung buds are way cheaper and better quality.

Product is decent. Kind of wish I went with the AirPods tho

Wanted new wireless head phone for work few good points, good design for the ear, battery life okay, and the cell phone clarity good, Here the weak 1 points, Bose sound better , if Bose would ever get a better I the ear experience and batter batter life Beats will have a serious problem

I didnt quite like these. The sound quality wasn't up to par for a high end earohone brand. I was able to downgrade to a MUCH cheaper brand and was much MORE satisfied then these. The left earphone completely died within 24 hours. Couldnt get it to work, just ended up returning them.

Don't waste your money!!! After 9 months of running, they stopped charging. Sent them into Apple warranty via Best Buy. They wanted $29 to repair. Said they were corroded. I only use the Beats to run. During this 9 month period, I only ran 194 times. The corrosion is due to sweat from running. These are poorly sealed units!! I WILL NEVER BUY AN APPLE PRODUCT FROM BEST BUY!

Connection is not always strong and sound is very hard to adjust

I have a problem with the quality sound to much treble not enough base

They are really good headphones but it hurts my ears after awhile

I have old headphones and I think they have better sound than new ones

Totally stinks in the sound deparTment. Why did I switch from Bose to these? Do not be mislead by the positive reviews and Apple name. These are lacking and sound like earphones did 5 years ago. I need crisp clean sound with good base at the gym and these don’t even give me that at home so I couldn’t imagine in a noisier environment. Why these got so many good reviews is beyond me because they must have been fake! Totally not worth even $80 because my last pair of Jabras were that price and they sound 1,000x’s better. Will return these today for sure!

This is the way to go. By far the best Bluetooth headphones I have ever purchased. Bought these for my wife and they have had no issues all the way up to now, October 2021. Now with the update, they can be tracked with Find My app.

The original beats had more sound and bass. Wish it was same company

The sound is great and fit perfectly in your ear but the problem this has is that it won’t charge correctly after 2 months of purchase, you have to play with it to find a way for it to charge.

Yup like everyone says one bud always drops. You have to put them both back in the case and afterwards it usually pairs both. It's a pain when you're in a hurry. Also not very loud and for the price it should be louder.

I needed to replace my Sony X4 ear buds and the BB floor assistant said i would be just as happy with these for 1/2 the price...he was wrong. They did not fit my ears well, the over ear clip hurt my ears after a couple hours of wearing them. They were not noise cancelling as he said they would be, and was not all that impressed with the sound. Would probably not buy these again and returned them and bought the Sony X5

Amazing for music, no good for phone calls to much background noise.

Love! I really like the specs that these have, including the announcements from my phone, the pausing when one ear bud is removed from the ear, and the pairing process with find my earbuds

I Was expecting a little better sound and bass hard to put on my ears

They fit weird in my ear. And after a while of wearing they hurt

I’ve had these headphones for 6 months now. Every week, when I put them on, one of them won’t be working while the other is. My phone displays the one that’s working has 100% battery life, and the one that isn’t working is at 0%. This is despite the fact that both were in the Casa since my last use. I took then to Apple once before to get then looked at but the same problem keeps occurring. Usually they end up working again after I charge the dead one, but this is such a huge inconveniences and ruins my experience with the buds. I got them specifically for working out with, and there’s nothing more annoying than working it with only one working ear bud. These headphones suck.