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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30040 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1345 Showing 26,881-26,900 of 30,050 reviews
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Left ear bud doesn’t charge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right earbud is awesome. The left one doesn’t charge and Best Buy only covers this product for 15 days.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound but hooks may hurt/fatigue ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sounded amazing, but the pain from the hooks came rather quickly. If you don't mind the hooks, then they are a great pair of earbuds. Otherwise, you might be better off with Airpods, Sony WF, or Galaxy Buds Plus/Live.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They are nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice they look nice but when you sweat they pause a lot

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bouth these because the were on sale. They function smoother with Apple products. Definitely get the Beats app if have an Android Use them to attend meetings via MS Teams & Zoom, while driving, working out, coaching. Battery will drain with daily uses though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds for iOS devices.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to replace my wife's PB Pro earbuds. She's very happy and we have the old ones as backups should the batteries crap out after 3-4 years of use like my old blue ones did. Pairing with iOS devices is a breeze!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't Like

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I would have loved theses because I have a pair of the bluetooth non-wireless 12 hour set. However, although these stay put on my ears, they are very uncomfortable. The piece that sits in my ear was too big so it hurt after wearing a few hours. I had to return them.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Waste of money. !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasted over $200 on this that supposed to be great product, but in less than 2 months the right one won’t charge, and the left one barely charge

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just average with some problems

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to these from AirPods. I loved the classic beats styling and how they seem to be a better fit for an active lifestyle and are water and sweat resistant. I thought these would have much better sound quality than my AirPods but they were not any better them. Very average sound. However after two days only one side would play music even with it having a full charge on both sides. I spent an hour trying to troubleshoot the problem and reset my beats at least ten times. I waited a couple days to drain the batteries of the charging case and both sides of the headphones and then they worked fine again. However this seems to be a common problem. Perhaps Apple/Beats should look into some quality control on their products.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not as expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds quality was to be expected from Beats and Apple. However, the fit was not comfortable even with the smallest of earcups. I ended up going back to the original Airpods, and I am happy with their quality better.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke After 1.5 Years

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 1.5 years. Left one won’t be connected.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for someone as gift. I hope they liked it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Kinda disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first they was working fine. Now my vivid goes in and out while I’m in the phone and it disconnects by itself. To many problems and now I can’t even return them smh highly upset!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not feel good in the ear. Honestly keep looking.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sweet

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does its job, nothing too great , battery could last longer

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    One Sided Head Phones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they work, they are great! But almost all of the time one or another of the head phones will not connect, despite the other phone being paired. I have returned it for repairs, but they still can't fix it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great fit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havw to return it sounds no aa i expect I exchanged for Apple

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Poor Connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor connection and left ear doesn’t connect at all now without a reset. Best Buy return period passed and Apple has yet to fix and says they ‘cannot replicate’ after 3 attempts.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Do not spend your money on them I promise you won’

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really suck I’m a truck driver they really suck

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ear buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The button on the ear bud don't work. I wish i hasn't bought them

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    CEO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Customer service Beats by Dr. Dre works nicely when working out at the gym or just walking around the lakes. I would repurchase this product. Give a gift to family and friends.

    I would recommend this to a friend