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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30023 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1347 Showing 26,921-26,940 of 30,022 reviews
  • Rated 3 out of 5 stars

    Ok sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not what I was expecting it’s not worth what u pay for it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product is junk

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds did not last three months. Sent them off to Apple Store to repair. Apple offered to fix the them for $100 more dollars than I paid for them. They basically accuse me of putting them in water. Bought them for someone who works out with them, so they do sweat. Box says Sweat and Water resistant. Let me assure you; they are not. This product is an absolute piece of garbage.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Womp womp

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Own AirPods and bought these for my kids thinking that these would help stay in third ears. But they did not work as well as I thought .. sound was good but did not connect as easily as AirPods do

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned. Only one ear was functional. I was so disappointed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely poor qaulity

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the beats Powerbeats pro two months ago, and the emblem on the right earbud has started peeling off.  I contacted Apple with my concern, and was told that it was cosmetic, and was not covered through their warranty. A week later the right earbud stopped working so now I have to go back to the store again and have it shipped out and hopefully they will cover it.. I am extremely unhappy with my purchase and would not recommend this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift that for my brother and I also bought one for my father both of them are very satisfied. My brother wanted one to workout since he tried the AirPods and did not like this one he is in love so I guess was a good pick !

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Eard budd

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too big for my ears can’t fit properly the stem is too wide

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Problematic

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One ear bud never charges even though they are seated correctly in case.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    “Bad Beats”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely disappointed with this version of Beats. First off the sound is sub par, bass is weak and noise cancelling is not adequate. The over the ear piece does hold the headphones in place very well but they fatigue (hurt) my ears after wearing them for 20 min. Beats are absolutely NOT worth the hefty price tag! I exchanged these beats for the latest Bose QC II noise cancelling headphones! Now the Bose are 1000% worth every penny! Best headphones I have used!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Boyfriend approved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my boyfriend and he absolutely loves them. Super versatile and easy to take on the road. He already has a few other headphones from Beats so maybe he was a little biased.. but he still loves them :).

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I don’t love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were Very easy to lose, and the music cuts out from ear to ear at times as if they have a shortage. I’ve hung up on people a lot when adjusting the earphones in my ear the beats button it tapped or swiped disconnects really quick .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they didn't charge so much for different colors. This particular pair keep disconnecting from wi fi- blue tooth. my other pair no problems and sound is great. still they are pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing. They’re so versatile that you can use them in the gym or use them for work when you’re on video calls and don’t want to have wires running around. The color is also really cool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    the sound is great but....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i wear glasses and use these ear buds because all of the ones i had before were so small they got lost i love how i know they are there aren't going any where but when wear my glasses it can be a but heavy on my ears. other than that these are pretty darn dope!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They won’t stay connect to the iPhone and drop calls

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Nice, but not worth the price.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well but for the price and color that I got, I just don't think it was worth it. I ended up getting another brand of earphones. I wasn't satisfied for what they were and how much I paid.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love my beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He had a pair of beats before they came up with so I bought them in to the store to pick out a pair and pick those he loves those boots poles we have now he’s so excited and would not put them down that’s a investment thank you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality however very quiet compared to cheaper headphones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound good, fit not so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear hooks get in way of glasses. Returned them for that reason.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pass! Seriously!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had multiple instances where I have had them on the charger overnight, and have had one be dead the next morning. Apple hasn’t been very helpful in fixing them either. They want to replace them (nearly new) with who knows how old refurbished ones. And this is the second pair I own. I was told the newer models work better. Yeah, no. Not even close. One, or the other will be dead at 1%. I’ve seen one bud connected to different things around my house. While in the case! There is a problem with these, and Apple either is clueless, or just want them to connect to one source period. Yikes...

    No, I would not recommend this to a friend