Customer Ratings & Reviews

Need to charge often powerbeats 3 is a better choice

Month and a half and they are going back to Apple. No sound coming from them at all. They can still control the device, but nothing will play. Tried resetting them and different devices. Looked online and apparently I am not alone. Also they are difficult to charge if you have made any adjustments to the bands as moving the band to the inside will make it difficult to get both in the case and connected. Voice quality for calls is great, but I bough this for conference calls, and if I can't rely on them to work when I have a call, then they are no good to me.

These ear bugs just keep running and drain the juice.

I bought it and it arrived with problems. I won't buy it again. Item, open box.

Extremely bad customer service experience from Best Buy, after purchasing the item I tried to do price adjustment as the price dropped %25 but the site and application didn't let me do it and the customer service was also didn't help me. Next time I'll choose another online seller like Amazon

THE MOST OVER HYPED, OVER PRICED PEICES OF GARBAGE ON THE MARKET. SOUND IS SUB PAR, I HAD CONSTANT DOCKING AND CHARGING ISSUES. YOU CAN PURCHASE FAR SUPERIOR EAR PHONES FOR 1/3 THE PRICE

I bought these with great hype but again you know how apple products work with android devices, I have issues and instances where the headphones arent picked up by the laptop and by some miracle if they do get picked up the sound quality is blah not the greatest.

Pretty good headphones. Just if you do have a ear piercing like a daith it gets in the way. Audio is a 3/5. I feel like you're going to want to keep pressing the volume up cause you can still hear the background. So definitely not noise canceling.

Bought em for my grandson 17th Birthday, n he loves them!

I like the earphones but it irritated my inner ear.

Pretty good only downside is they are big and after 2 hours they start to hurt your ear. They also sounded like regular headphones u get from a gas station so wasn’t super impressed especially for the price.

I have small ears and even with the smallest ear piece, they still hurt after half an hour. Also, found the flat button hard to use/switch songs. Good sound but unfortunately returned them.

I like the sound but it hurts my ears after having them in my ear like after 10 min. Not for my ears for sure.

Average audio for music. Not impressed. Purchased on 01/06/20 and returning today. Not worth the 179.00 that I paid for. What I did like was the fit and the multi earbuds for customization.

I was extremely disappointed with this version of Beats. First off the sound is sub par, bass is weak and noise cancelling is not adequate. The over the ear piece does hold the headphones in place very well but they fatigue (hurt) my ears after wearing them for 20 min. Beats are absolutely NOT worth the hefty price tag! I exchanged these beats for the latest Bose QC II noise cancelling headphones! Now the Bose are 1000% worth every penny! Best headphones I have used!

For the on-sale price, these were must-haves. Perfect for active lifestyle. My girlfriend who I got these for likes the fact that they are not active noise-cancelling, so if you are looking for NC earbuds LOOK ELSEWHERE.

First pair broke in 2 weeks and had to get a replacement

Compatiable with iphone and android (android, gotta download an app, apple you dont). The container for them is big and bulky but othwr than thar, great headphones

My husband was really excited to get these for Christmas and when he tried them on for the 1st time a few weeks ago he was really disappointed with the sound. He thought that they would be better compared to his other beats the bigger ones.

Absolutely awful product. They don’t fit in the case properly - as such, they don’t charge on the go like they should. Worst 300 dollars I ever spent.