Customer Ratings & Reviews

I purchased the beats Powerbeats pro two months ago, and the emblem on the right earbud has started peeling off.  I contacted Apple with my concern, and was told that it was cosmetic, and was not covered through their warranty. A week later the right earbud stopped working so now I have to go back to the store again and have it shipped out and hopefully they will cover it.. I am extremely unhappy with my purchase and would not recommend this product.

They are ok. I expected a tad more, for the price. They still slide out of the ear when running sometime. I also wish the volume was a little louder. Overall though, they are just ok for me.

I have had and read that many other people have also had charging issues. My left one stopped holding a charge about 4 months after I purchased it. Nothing worse than going to workout thinking they're both charged at 100% to find it's not the case...

Goes in and out bad frequency not good for a new product

I bought them to listen to music on my iPhone. First of all they are not that loud and one of my ear pods didn’t work anymore. I had them less than 2 months

Love the quality and sound. It just wasn't really compatible with my phone due to it being a android. With the beat app it worked fine but it just felt i couldn't get the full usage of it.

They work really well with my s10 . Bluetooth works good but not excellent. I can make calls and receive them. The only bad thing is the material they use feels a little rough around my ear or maybe is this mask i been wearing all year.

Would not recommend not good for long periods of use

Decided to try these while my AirPods Pro were being replaced. I thought the ear clips would make these feel more secure, but the use of hard plastic make these really uncomfortable. They are lacking certain features that come with the AirPods Pro like transparency mode. The charging case is also extremely bulky in comparison. All of these comparison points are made in light of the fact that Apple owns Beats so the large disparity in product features and quality is quite surprising. Furthermore, the AirPods Pro are cheaper at normal MSRP. I will be return these ASAP.

One ear bud will be at a 100%, the other will be at 0% after being in the charger case all day. If you don’t place the ear buds in in the EXACT and PRECISE way, you’ll be stuck listening to music out of one ear. Needs an update to fix this issue. Super frustrating

I went from bose sports buds to these they arent as loud as the bose but inkike the fact that i can use either left or right side. With the bose i had to have the right side in or else the left woykdnt work.

I bought these primarily for working out, but found I use the majority of the time. The only drawback was the top part hurt the inner top part of my ear in the beginning. After adjusting a few time I was able to find a comfortable fit.

Beats should have designed these different they fit no better then the regular Powerbeats. Should have designed them more like the BeatsX's was really hoping they'd fit better but since they don't they'll be going back. Maybe Beats will design the next ones better.

For the price extremely disappointing. The sound level at maximum level is a joke. Unless your listening to a song newly released the sound volume is low. I hope a fix can be found for this. Beats is known for loud and powerful sound. These do not meet that standard.

Worked great. Button in the right that plays and pauses stopped working, it seems jammed. I don’t use them much only when I work. Kinda disappointed since I payed so much for them.

Wife loves them. She told me she uses them daily to make phone calls and loves she can use one headphone at a time. She uses one while driving just in case she gets a call. They are easy to set up and use.

The ear buds did not last three months. Sent them off to Apple Store to repair. Apple offered to fix the them for $100 more dollars than I paid for them. They basically accuse me of putting them in water. Bought them for someone who works out with them, so they do sweat. Box says Sweat and Water resistant. Let me assure you; they are not. This product is an absolute piece of garbage.

They sound great for music, but when you make phone call everyone can hear all background noise and not you

Great for working out. I prefer over-the-ear headphones during the day. Sometimes I struggle with in-ear headphones as my ears aren't the right shape for them. These have worked well so far.

Really disappointed when I purchased due to the fact that the fit was so uncomfortable. If it wasnt for the previous beats I owned that broke I wouldnt have got these beats in the first place. I did my best to change the earbud tips to fit my ear and adjust the clamp but the way this was constructed was painful after less than an hour and had to return these. I never had a problem with fitting with my previous beats and those were made in 2016. I hope the next beats they reconstruct doesnt have this same issue otherwise I wont be buying beats anymore.