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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30023 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1351 Showing 27,001-27,020 of 30,022 reviews
  • Rated 5 out of 5 stars

    Birthday gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot accurately review this product, it is a birthday gift for later this month BUT it was specifically chosen and requested by the recipient after a lot of researching, so I believe it will be a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Comfortable but disappointing sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Beats Prowerbeats Pro wireless Earphones because they are comfortable and the ear band prevents them from falling out. I am a bit disappointed with the sound quality.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst earbuds ever

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if mine are just defective, but these are borderline unusable. A software/hardware defect makes it so that you can't actually tell if they are charging, and there isn't an independent on/off ability, so they often sit in the "charging" station with the battery draining while idle. When firmware updates come through, they work better for a second, then it's more of the same. I'm sure Beats would be embarrassed with the product if they weren't busy Scrooge McDuck-ing through that Apple money.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Good at first..

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great at first but then over time there were connectivity issues with the headphones such as reconnecting to devices and also pausing the videos using the headphones.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sound great, comfort not so much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The did quality was great but I had to return because the top part that goes over your east did not adjust, which made them uncomfortable and painful after an extended period.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Poor quality; don't last

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are trash and low quality. I had them for 15 months and the left one stopped working. I could pay $99 and get it replaced but the entire thing is just low quality. I had another pair of Beats before and they literally fell apart. Way overpriced. Even when they worked, they often had trouble syncing and you would have to put them in the cradle to connect to bluetooth. Sound was OK not awesome. About the only positive was that they definitely stayed in my ears without any issues and were comfortable.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    My ears were to small

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not even get to hear the sound quality because my ears were to small which suck, because I really wanted these headphones! Oh well I ended up choosing between the jabra elite 75t and the Samsung wireless air buds which is great on bass!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for laptops

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought specifically for conference calls and virtual meetings because advertising says it works with Windows computers. Not only does it NOT, but there is no support from Apple - even if you buy the Applecare+ extended tech support package. I asked if there was a driver I could download and they said there are no drivers and they only support Apple products. Two different Tier Two Apple Techs told me that "if pressing the button on the Powerbeats doesn't connect to the laptop you should call Microsoft." FWIW - my Steelcase wireless headset works fine with my laptop. It was suggested online that the fault lies with Powerbeats' use of Low Energy Bluetooth.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Best buy 15 days to return passed. Already one not

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than one month lose control of on earpiece. Not volume, not switch. Best buy on 15 days to return already passed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Step down from version 1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately sound was a big step down from version 1, returned and picked up AirPod pro 2, they are amazing. Voices sound great but lost the music and base.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Workout wireless ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best workout wireless headphones you can buy and honestly if you can save by getting a color that's cheaper than the full price you're better off because it's the same headset regardless of color

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Should be better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't really like them, they hurt my ears so I ended up returning. The sounds is amazing though, just wish they were more comfortable. Couldn't stand to have them on for too long.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the earbugs, but I wish the case had a little more texture so it wouldn't slide so easily. There have been a few times when it has slipped out of a jacket pocket or hands because the case is so smooth.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    sound quality is just fair.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is well made but the sound quality is just fair

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peloton Life saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed some good sweat proof ear buds for peloton. As someone who sweats buckets I can say these are the best. They are soundproof as well and easy to block out the wife and kids during my workouts.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Under delivered

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t care for the audio quality and returned them. The price point for the quality they deliver is not good, I’d probably buy again if they were $75

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds bought to date.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of use was awesome. I paired them to one apple device and they automatically paired to all my apple devices. Can use one at a time and if one dies, I just put it in the case and pull the other one out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for hearing aid people.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great if you have hearing aids. Buds will not stay in my ears when hearing aids are in. Unfortunately, they do not have noise canceling.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expected better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't hold a great charged even if it hasn't been used. So, if not in used I still need to charge it every day and that sucks! for the price it should at least have an option to use less battery when not in use. Also, it was a challenge to use by multiple phone, since I have my personal and the work phone. I had to look it up for it to sync both of them. I expected better for the price and the brand. Also, I don't know if its a protective thing with this item. But, the sound quality not so great. But, again maybe it's a protective thing to not blow your ears. But, still I expected the sound to be better and louder.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    They Ight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly trash product they barely connect half the time. I had Bose before and had same problems it’s gotta be the cheap overseas parts.

    No, I would not recommend this to a friend