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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30023 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1352 Showing 27,021-27,040 of 30,022 reviews
  • Rated 5 out of 5 stars

    Spring yellow Beats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a late Christmas gift for my daughter.. she loves them easy transition from taking phone calls, text notifications and her music. Our family loves Beats! She didn’t even mind the color

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Poor charging

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t charge……………………………………….. z z z z z z z z z z z z z z z

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good at the beginning after 1 hour my hears hurt, it is really uncomfortable to wear and to put on, i take good care of it and after 4 days ( during four days I only used them twice) that right one stop working, And both of the. Were fully charged. I thought because it was expensive would be good quality! But I was wrong! People said you got what you paying for! But I have one earphone from amazon that cost me $20 and I have it for a year no problem with those and this ones that a thought would be better let me disappointed!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my wife. She bought me the same pair in black last year so I know she’ll love these. Easy to Bluetooth to iPhone or any device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the gym and everyday life!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife for her birthday and at great price. She loves them. She uses them all the time for work and when she goes to the gym. The color selection is really nice. All around great product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t last long for the price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 2years my left ear phone dies within 2hrs after being charged for hrs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wright side not working properly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received it 2 days before vacation i didn't use it for phone calls until i came back, the right side I can hear but the person on the other side can't hear me I haven't been able to go to the store to see if there something they can do. I really like my beats they are my 3rd pair but I'm not happy this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MJ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael Jordan is the greatest basketball player of all time." He was integral in helping to popularize the NBA around the world in the 1980s and 1990s, becoming a global cultural icon in the process.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left ear never work I’m not sure if doesn’t charge or poor connection

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    No Sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these for about a month or so and they worked perfectly. Connection was a breeze and the fit was excellent. But after a while, they weren’t properly connecting with my phone. They would connect, but I would get no sound, and then they would disconnect. I reset them and now I get sound, but only the right ear. The left ear has gone completely silent.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats have no beat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charging unit stops walking after 9 months I've been trying to get a replacement, still working with best buy and apple care

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Beats Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. Expensive for no good reason. I’m going to return it asap.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Don’t waste your money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right ear bud only charges half the time. Connectivity is shotty at best.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were uncomfortable. I thought the would be seamless with Apple devices like AirPods, but it wasn’t. Returned. Could work for some that don’t use multiple devices and only for moving around.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Security on the ears is great. These won’t fall off. Terrible sound quality. Very tinny. I’ve tried every potential solution found through various sources. With poor sound fit doesn’t matter. Wouldn’t recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very awesome to use for fitness training

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earphones and I use them frequently, especially while fitness training or even driving (because my kids don’t like my music) they seem to be water or sweat resistant so that’s a big plus. Would recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this product twice. One from my mobile and the last from BB. The one major complaint is that after some time (6 months) the right side will have issues such as no sound or not even with the left side. The form factor is great for when I take long walks or work out instead of my over-the-ear type headphones. For the price, I expected it to go a year without issues. Not sure if that's a realistic expectation but I've had others that cost less that lasted longer before encountering an issue. Issue encountered with both pairs

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Stay away

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were the worstttt waste of money everrr. The case isnt chargeable. Sound quality poor I got the insurance and it was a waste of money as well they couldnt swap it out.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Volume to low

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the sound is to low for me I was hoping for the price I paid the volume would go way higher also I can’t re-start the music from the ear you have to use the phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ok… but do not buy at Beat Buy with rewards

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned so i could exchange for airpods, but they said i had to wait for reward certificate to be posted back on my account. Now 17 days later and still no reward certificate and hence still no headphones. Called Customer Service and they say they will send to a specialist, which will take who knows how long.

    No, I would not recommend this to a friend