Customer Ratings & Reviews

Bought as a Christmas gift for my husband. He loves them and I do as well. They are not falling out of his ears as previous others have.

Upgraded to these. Love the smart features and haven’t had any issues. I’m small and have small ears so from time to time they slide a little and I have to push them back into place

Terrible product. Expensive for no good reason. I’m going to return it asap.

Left ear never work I’m not sure if doesn’t charge or poor connection

The sound quality is bad for what they cost and used much cheaper device with the same sound quality Get disconnected multiple times in the same day

Don’t charge……………………………………….. z z z z z z z z z z z z z z z

Right ear bud only charges half the time. Connectivity is shotty at best.

Sometimes one earphone stops playing without me pushing the button. Sometimes both stop working. Sometimes I can't get it to connect to Bluetooth. I will take them back to the store and have them replaced.

The sound quality is fair but there is better in comparison for the money such as BOSE. I returned these after a week, I was expecting better sound quality based on BEATS other headphone lines and it was not there.

These are ok. It does not fit properly in my right ear and blocks the sound. But they are fine for my workouts. Nothing beats my bose for sound though.

Hello Guys, I hope you are well satisfied for the greatest rating possible to give. I believe that you guys deserve this 5 Star rating from me because I love my new apple beats.

I was excited to own a pair of Beats and when my wife bought this as an early anniversary present i was stoked. I own Samsung but since this is marketed as a product that can be paired with any device i thought nothing of the fact that Apple bought Beats several years ago. Over the next week it wouldn't stay synced, kept disconnecting in the middle of me on the phone or listening to music while doing yard work. If i made phone calls while wearing the Beats it would disconnect and I would have to use my phone, which is not convenient when you're using both hands to clean. At one point it required a firmware update but since I didn't own an Apple product I needed to plug it directly into a laptop, which i don't always have readily available. I called customer support and i learned that Beats is designed to work optimally with Apple products but can technically work with other devices. They also suggested I go to a public computer at the local library to install the firmware update. Fortunately I was able to return it and buy something useful.

I don't know if it's the app, the earphones, or both. These things are great, but the connectivity, and charging issues are so frustrating. There are times where my case will be closed, but the earphones will remain connected, and eventually die while in the case. There are times where only one earphone will charge. If I knew about this, I would've avoided buying them.

Beats are really nice, I just hated that I had to order them again because the first tone I had them shipped to my house and I received the wrong earphones so I had to return them and ordered them again for pickup.

I hate them! They don't always both connect - lose charge easy. I tried giving them a fair chance and now they are not returnable and I am stuck!

Same Sound quality as older beats product but TERRIBLE MICROPHONE/PHONE CALL CAPABILITY. Have not had one call where the other person on the phone did not complain about ability to hear me. So frustrating when everyone is saying they can’t hear you or stop mumbling. No way I’m going to go around legit screaming at my headphones My old beats really excelled at this and I was looking for that while shopping. Huge let down and will definitely influence future purchases. With all that being said, I never had issue or dislike and my past Beats products. So one would naturally assume the problem is the user or product. You’ll have to just take my word it’s not a user problem and instead a product problem. Whether that problem is a manufacturing defect or just a sub-par product I do not know.

If you have apple products and want an over the ear truly wireless head this is the way to go. I havent been able to get any extended wear comfortable and the case hing has become lose , so ive taken away 1 star.

The sound is not good for something at this price point. The great thing about these are they won’t fall out during my workouts or my runs.

Generally work well. Only issue is they constantly connect w my phone when not in use and/or while charging. This drains the battery of the ear buds.

Lasted 2years my left ear phone dies within 2hrs after being charged for hrs.