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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30040 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1356 Showing 27,101-27,120 of 30,050 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Android user avoid this earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds sound good, dont get me wrong but the connevtivity issues I experience with this as android user were extremely annoy. I would get a different earbuds instead. Apple users for have blast with this. A disclaimer for android users should be place in the box tbh.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent enough... But pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good... Not sure if they're worth the money though.. particularly as they're not great for long term wear. They get uncomfortable water a bit. If only the inner ear part wasn't such hard plastic!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones for the gym

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take these headphones to the gym. I like them but I wish they were louder and they did'nt hurt after an hour or so of use. They are better then the cheap headphones for sure though.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wright side not working properly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received it 2 days before vacation i didn't use it for phone calls until i came back, the right side I can hear but the person on the other side can't hear me I haven't been able to go to the store to see if there something they can do. I really like my beats they are my 3rd pair but I'm not happy this time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it would be louder talking on the phone people can hear all background noise. As soon as my 15 day return and exchange expired that’s when problems started. Right eye bud no sound have to put in case for to restore sound with 100% battery. Now left side starting to do the same. Today when working out sound on both buds was going out. Really messed up my workout!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Second pair!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another set of beats I bought about 6 years ago. I liked those a lot. So when those were no longer usable I bought these ones a few months ago. Always have liked this brand. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great workout earphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earphones because they have hooks that wrap around your ear. Great for working out. If you are looking for alternatives to Apple Earpods this is a great choice.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Not easy to use and uncomfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hurts my ears, doesn’t connect w my phone’s(iphone 13 pro max) or charge properly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good product but too bulky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were to bulky for me so I returned them and got the Sony buds which are more compact and more comfortable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless earpiece

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Excellent reception and clarity. My inly pro is the part that goes over my ear competes with my glasses arm. I like the ease of pairing, just need to open the box

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    terrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    over priced junk. The connection of these headphones is terrible. I paid a premium for what? Way to go apple/ beats

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Unreliable product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even on day 1. Having both connectors sync up has been a nightmare. It's either one not working, or the other. It's super annoying. If they just worked and turned on properly without me having to spend 5 minutes of putting them in the case, and taking them out, they would be perfect. I don't know why having them turn on is the hardest part. After looking on reddit, this is a COMMON issue...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Family Favorite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. This is the third set our family has purchased with people deciding they want a set of their own after trying them.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Dre airbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beats kept cutting off not sure if they were damaged even after being full charged

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant! Love these! I have used the Baby PowerBeats for years and really like these also but the only thing, the cord does get in the way while working. Cordless, all stars now!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ok… but do not buy at Beat Buy with rewards

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned so i could exchange for airpods, but they said i had to wait for reward certificate to be posted back on my account. Now 17 days later and still no reward certificate and hence still no headphones. Called Customer Service and they say they will send to a specialist, which will take who knows how long.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    No good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right ear bud will not connect with the left so looks like I will be exchanging with Apple

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t fit hurt behind my ears bass is awesome. If you are not wearing them for longer than 3-4 hours then they can be very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    poor quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they sacrificed sound quality for battery life. I will never by another beats product again

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just OK buds, not worth the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad earbuds, but I'm not hearing the music as well as I do with Sony earbuds. Not worth the hype.

    No, I would not recommend this to a friend