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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30023 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1356 Showing 27,101-27,120 of 30,022 reviews
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it would be louder talking on the phone people can hear all background noise. As soon as my 15 day return and exchange expired that’s when problems started. Right eye bud no sound have to put in case for to restore sound with 100% battery. Now left side starting to do the same. Today when working out sound on both buds was going out. Really messed up my workout!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant! Love these! I have used the Baby PowerBeats for years and really like these also but the only thing, the cord does get in the way while working. Cordless, all stars now!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    terrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    over priced junk. The connection of these headphones is terrible. I paid a premium for what? Way to go apple/ beats

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    5 month earbuds.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought these earbuds in August, they stop sending signal to pair February. Wouldn't recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t fit hurt behind my ears bass is awesome. If you are not wearing them for longer than 3-4 hours then they can be very comfortable

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Noise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is it comfortable in your ear ..however the other person on the other side can hear even your breathing..noise control is not good at all the other so I can hear every single sound

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds I’ve ever owned.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I’ve ever owned. If you have an iPhone I can’t recommend them enough. Easiest connection in the world and the charging case makes them that much cooler.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Don't buy to much money gave way

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not connect or charge the battery And now I'm getting email About a class action lawsuit against the power beast

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good earbuds! Had a different brand that were crap and not much cheaper. Should have gotten these to start with. Easy charge and sync. Would definitely buy again!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do your research

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible battery life. Sound quality is not as good as the fit pros and others like it in the same price range.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    I expected more for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit was good, but the sound just wasn't as great as I would expect for the price. I returned them and purchased something with a lower price tag.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband broke one of the last ones he had and was so disappointed that he didn't have a complete pair because he loves these. I just had to get him another one. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones at a great price! The Lava colored headphones were the lowest price and well worth the money. Bought them online with in store pickup, which went smoothly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could leave 0 stars I would. I had these headphones for a week and they stopped working. Tried returning them to Best Buy and they wouldn’t let me because it was after 15 days. I had geek squad protection. They sent them out. Apple said nothing wrong. Took them home. They still didn’t work. Brought them back to geek squad they sent them out again. Apple said they fixed them this time. Used them for one day on a run. They worked. Next day after charging all night. Nothing. Terrible product. Sound quality isn’t bad when they do actually work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Left ear went out before 1 year

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left ear went out before 1 year I purchased them for Christmas last year for my husband and the left ear bud went out around June 2020. It was outside of the store warranty

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    No good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right ear bud will not connect with the left so looks like I will be exchanging with Apple

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do wireless Earphones are OK not the best quality ,not too comfortable In ear. The volume is very low for music and when talking.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    poor quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they sacrificed sound quality for battery life. I will never by another beats product again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Totally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift to my brother but I did try my cousins first to get the feel and they are awesome. The Powerbeats and Wireless say it all, totally! Now I want some for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service! Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great! The two people who help was pleasant. The product itself is really good. Only downfall is the case is not wireless But other than that, good product.

    I would recommend this to a friend