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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30023 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1357 Showing 27,121-27,140 of 30,022 reviews
  • Rated 5 out of 5 stars

    Great workout headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great workout headphones. I bought these because the AirPods were falling out to easily when I was running and these had great reviews. Have not been disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dad Canceling Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for the son and he loves them. Now he really listens to nothing I say since he has these on most often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats and APPLE CARE +

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great But I lost one and I purchased the apple care+ which supposed to cover lost or therft Best buy appear to be lost. Speaking with apple care as I type

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SoWorthIt

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a gift for my daughter and soon after purchased my own. Beats by Dr. Dre never disappoints. Super pleased that they are available one at a time. Very seldom use the right ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Some guy with black hair was able to catch my name quickly and grab my item literally in less than 5minutes. Keep it up! Oh and the beats are good too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product arrives good in a package very protected, for use on Android phone I might to download an App but works good and really useful for exercise. I can use one or both.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    I wouldn’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes they just chose not to work and sometimes I have had people complain about them not being able to hear me with my headphones in.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Beats..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get gift got them when they had a sale.. wish this color was on sale for the 179 last week..lol they are beats you overpay for them and we ow it..lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these and now they come in different colors. My friend saw it and loved it too so I got her one. These r awesome for people who doesn’t like those big bulky headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIL M AND HER BEATS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE MY BEATS! PURCHASED MY 1ST PAIR ABOUT A YEARS OR 2 AGO. SAW THE SALE AND PURCHASED ANOTHER PAIR JUST BECAUSE. 5 STARS ALL DAY. NOTHING NEGATIVE TO SAY!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Trash

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is trash. At max volume, i can have a complete conversation with someone next to me. I’m all for saving my ears but come on. Ridiculous.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Pairing

    Rated 1 out of 5 stars

    Stopped paring after 30 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairing mode stopped working after 38 days. Hoping bestbuy will make this right and exchange them for a working pair.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Terrible for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable actually hurts to wear does t automatically connect but does have good sound quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NO BASS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know why people keep saying these have great bass but that is a lie. I love hip hop but these are not the best if you want bass. I will be returning these. Also because they hurt my ears. I wanted to use these for the gym because they loop around your ear but its not worth it for thr sound quality. Totally disappointed was expecting more from beats.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Buy the AirPod Pros instead

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not care for the fit of these headphones. The audio quality was good, but the lack of Siri controls really makes the airpod pros a better purchase at this price point.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Snug as a bug on my ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! Originally had the AirPods Pro, but couldn’t get them from falling out. I miss the active noise canceling, but I’ll take losing that over losing my earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    paying for color!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on these. Funny part is you can really get a feel for how much you should be paying for these when a different color makes that much of a difference on price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good When New!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These has been some really good headphones! My first pair did not last as long! However I would not recommend buy the refurbished ones because they do not hold up well!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Over the ear Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are uncomfortable after a couple hours and do not hold charge very long (max 2 hrs) Callers complain that I sound muffled. Really disappointed with this purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    One stops working after 13 hours. Crap!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband for when he mows the lawn. He stores them in the bedside cabinet. I stress he only wears them for mowing. Mowing takes 30 minutes a week for 6 months at the most. That is an absolute total amount of working time of 13 hours. Really! I know people who live with these things on there head almost 24/7. And these lasted 13 hours. They cost me $220. So that means they cost me $17 an hour. He bought them out for the first mow. Well guess what, one completely does not work. I cannot tell you how angry I am.

    No, I would not recommend this to a friend