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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30040 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1358 Showing 27,141-27,160 of 30,050 reviews
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product arrives good in a package very protected, for use on Android phone I might to download an App but works good and really useful for exercise. I can use one or both.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Beats..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get gift got them when they had a sale.. wish this color was on sale for the 179 last week..lol they are beats you overpay for them and we ow it..lol

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    5 month earbuds.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought these earbuds in August, they stop sending signal to pair February. Wouldn't recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these and now they come in different colors. My friend saw it and loved it too so I got her one. These r awesome for people who doesn’t like those big bulky headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats and APPLE CARE +

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great But I lost one and I purchased the apple care+ which supposed to cover lost or therft Best buy appear to be lost. Speaking with apple care as I type

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Some guy with black hair was able to catch my name quickly and grab my item literally in less than 5minutes. Keep it up! Oh and the beats are good too

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    I wouldn’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes they just chose not to work and sometimes I have had people complain about them not being able to hear me with my headphones in.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Pairing

    Rated 1 out of 5 stars

    Stopped paring after 30 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairing mode stopped working after 38 days. Hoping bestbuy will make this right and exchange them for a working pair.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers are very low, the Apple AirPods are lauded.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LIL M AND HER BEATS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE MY BEATS! PURCHASED MY 1ST PAIR ABOUT A YEARS OR 2 AGO. SAW THE SALE AND PURCHASED ANOTHER PAIR JUST BECAUSE. 5 STARS ALL DAY. NOTHING NEGATIVE TO SAY!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Trash

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is trash. At max volume, i can have a complete conversation with someone next to me. I’m all for saving my ears but come on. Ridiculous.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Snug as a bug on my ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! Originally had the AirPods Pro, but couldn’t get them from falling out. I miss the active noise canceling, but I’ll take losing that over losing my earbuds.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good Sound, fit bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a pretty good design. Easy to use right out the box, just like any other beats. After wearing them for a while your ear will be begin to hurt or get fatigue. Ear hooks just need to be a little more softer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    paying for color!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on these. Funny part is you can really get a feel for how much you should be paying for these when a different color makes that much of a difference on price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buy the AirPod Pros instead

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not care for the fit of these headphones. The audio quality was good, but the lack of Siri controls really makes the airpod pros a better purchase at this price point.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Bad case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not charge correctly , i do not recommend this

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Right earbud failed after two weeks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right earbud failed after two weeks. Disappointed -- was hoping these would last much longer given the high price tag and name brand recognition.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They won’t stay on my ears and my ears are pretty normal shaped. Pieces became loose after a cpl months and now they’re lost. 1 at a time but my first trip through the airport i lost both.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dad Canceling Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for the son and he loves them. Now he really listens to nothing I say since he has these on most often.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    One stops working after 13 hours. Crap!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband for when he mows the lawn. He stores them in the bedside cabinet. I stress he only wears them for mowing. Mowing takes 30 minutes a week for 6 months at the most. That is an absolute total amount of working time of 13 hours. Really! I know people who live with these things on there head almost 24/7. And these lasted 13 hours. They cost me $220. So that means they cost me $17 an hour. He bought them out for the first mow. Well guess what, one completely does not work. I cannot tell you how angry I am.

    No, I would not recommend this to a friend