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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30023 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1358 Showing 27,141-27,160 of 30,022 reviews
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They won’t stay on my ears and my ears are pretty normal shaped. Pieces became loose after a cpl months and now they’re lost. 1 at a time but my first trip through the airport i lost both.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    lots of hype, no delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great earphones (when they work). They stopped working after 4 weeks. I cannot recommend the product. Too much hassle for $200 dollars.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed at half the price....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just not loud enough, and not developed with high resolution audio in mind as they are not detailed or accurate...more muddy than any bluetooth earbuds I've tried at this pricepoint.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Ear Buds Do Not Fall out of ear

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very good. I got them and now it's all I use to listen to music on. I never had a pair of wireless ear buds before and I will never get a different pair.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stops Working Right After Return Window.....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these a little over a month ago for my husband and one of the earbuds is not working already....of course right outside of Best Buys return window, Very disappointed in this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Right earbud failed after two weeks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right earbud failed after two weeks. Disappointed -- was hoping these would last much longer given the high price tag and name brand recognition.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good Sound, fit bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a pretty good design. Easy to use right out the box, just like any other beats. After wearing them for a while your ear will be begin to hurt or get fatigue. Ear hooks just need to be a little more softer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Simply Fantastic

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, my girlfriend would never use headphones until I bought these. Now she loves them. Peace and quiet for me!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing except...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these except for the fact that there's no way to truly "turn off" the headphones. I have left them out of the case a couple times and they completely died. Automatic ear detection is turned on as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Meh..

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own these and apple AirPod pros and I HIGHLY recommend spending the extra $50 to get the noise cancellation and the lightness of the AirPods.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not confortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for farhers day and my husband used them for a few days and said they were very uncomfortable .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    awesome sound and quality but the charging :/

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    charging case could be smaller making the handling and carrying easier, the color is awesome but i dont understand why they didnt make the case matching the powerbeats ....

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good sound but poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am fan of beats headphones and i gave 3 chance to the same model but i had the same issue which is left and right buds does not sync properly. If one is working , another stops working for all of the trials.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift for the wife

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves these headphones. They connect seamlessly to her phone and she uses it for calls at work and also to workout with. She really appreciates the gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honest review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second pair that I’ve bought. This pair was actually a gift for my wife. I liked mine so I figured I grab her a set. I wear mine at work for 10 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality but for some reason people can't hear me all the time when using these after all spent on these I'm bummed out

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best I have ever used for long and suggest. Those ones way better than AirPods that’s why bought them right away as a gift for my fiancé. Great stuff. Thank you.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Worthless 2nd pair died

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd pair Also died after 30 days Do not buy Wouldn’t connect Doesn’t stay charged

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Trash quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible tin can sound, low volume, uncomfortable to wear after a few minutes

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is the biggest issue here. It is too large to fit in your pocket. The earbuds themselves are difficult to reseat back into the case. The sound quality is disappointing for the price point. You hear everything in the background especially on airplanes. I should have just chose something from the Apple lineup even though I was really trying to stay away from them.

    No, I would not recommend this to a friend