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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30023 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1360 Showing 27,181-27,200 of 30,022 reviews
  • Rated 4 out of 5 stars

    Get the job done.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work pretty good as expected by beats. I wish they where a little more base heavy but other then that really impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    not so good beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good but i had to keep pushing them in my ear to better

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    -

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Would recommend to anyone! The only negative i would say is after long use in a day you can start to get fatigue from it sitting on your ear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats pros

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are better than I thought. I didnt want air pods or anything else that would fall out of my ear. I have these hooked up to all my devices. Easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They’re good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are good but the reason im not giving it a higher rating is because they are underwhelming, the case is bulky ao theyre not a take in your pocket every day kinda thing, they also dont sound any better then other earbuds but iPhone comparability is really nice to have, so if you want earbuds that work amazing with iphone but dont want them to fall out when you’re an active person, get these.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I would buy a second pair, in a different color

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. I have a moto G7 power and it does disconnect during the first call that interrupts music play. Consecutive, subsequent calls do not have disconnect issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats for Christmas

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these beats as a Christmas gift. As far as I can tell from the recipient, they work fine and do the job as advertised. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a great purchase the only challenge is placing them on but besides that everything is great. Also love the variety of colors that they have.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like sound quality, I’m use to much better clarity

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Choose wisely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made me sound as if I was muffled and there was an echo. First time buying, not impressed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats by Dre

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice black set of headphones, love the quality, sweat protection and works really great, good purchase

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash Headbuds & Trashier Best Buy Returns Policy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash, $200 later, less than a month wearing and they’re already messed up. Worst part Best Buy’s charges customers premium prices, yet give you a 14 day return policy. At least other top lesss expensive stores give you a better return/exchange policy. My next purchase will be somewhere else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Comfortable

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my wife and she loves them. It was easy for her to sync them to an iPhone and operate. These are one of the few things she didn’t need my help with.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Left ear would not pair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left ear failed to stay paired. Initially it worked but after about 15 minutes the left ear would drop off. I returned them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst earbuds EVER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are terrible. The right earbud has stopped working. Won't charge at all. And now I'm 2 days past the return period. Such a waste of money. Wish I'd never bought them. Plus the Best Buy return time is way too short. PLEASE do not buy these..and PLEASE do not purchase from Best Buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Check the materials before you purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cause ear pain/ my personal opinion I could have a sensitivity to their material. Eternal ear pain.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not my favorite

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like the sound or how they felt and to return them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were okay, but were very uncomfortable. Decent product but just didn't fit well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats by Dre

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not fit in my ears when i got it. Changed to the smallest bud and it fits good. I don’t like this because it has no noise cancellation. Needs alot of adjustments.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift and he loves them. He said they are easy to use and sounds great. He lost he’s Apple ones and think cause it goes behind he’s ears he won’t loss these. Great gift!!!

    I would recommend this to a friend