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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30023 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1362 Showing 27,221-27,240 of 30,022 reviews
  • Rated 4 out of 5 stars

    Beats pro wireless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot bigger case than expected so they don't fit in most pockets but these work great! Got these for my girlfriend who has smaller ears and she couldn't be happier!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No Bass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was zero bass with these. Returned a couple days after buying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not reliable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is horrible my right head phone does jot work most of the time. Bestbuy and beats via apple will not send replacement they are ony 2 months old

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our son loves these and he hasn't taken them out very much since we purchased them for him the week before Christmas to replace a much inferior product.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Purchased faulty equipment

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One side stop working and charging after two months..Don’t know the procedures to get it fixed. Lost my receipt

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    DNB RESEARCH CHARGIING ISSUE

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worked a few months but sounded great when they worked. Apparently there is known issue with them not charging after a while (google it). Wish I would've known before hand because now I'm getting the run around to get them repaired. Yes, I have tried some of the online fixes. These are dead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is terrible, when I first got them I was going to take them back thinking I had a defective pair, but listening to others the sound is just bad. I had a pair when Dr Dre first made them and those were great but these are garbage. It's well made, but the base is so low, it just very disappointing because I know how they are supposed to sound.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Power beats pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is not long at all.only 4 hours at the most.... when others will hold a two to 3day Battery life.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Red beats pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right ear piece doesn’t always connect correctly in the recharging case. Getting to the point might have to return them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good for music

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like beats pro, however the sound quality for conversation is not that great. Music and movies is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Amazing Until Dead

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First let me say that the time that these worked they were AMAZING! There I said it… Now the “first pair” lasted just 9 days. Yes, that’s what I said, 9 days! I returned them for a replacement and the second pair lasted 11 days. Yes it was an improvement over the first pair but nothing to write home about. That was all I could take for spending $179 for them so I took them back for a refund and will look for something else. I didn’t run into any charging problems like others have stated. Both of the headphones sounded and performed AWESOMELY when they worked. For them to just stop working out of the blue baffled me and I will not be looking at buying these again. Another Beasts headphone pair, HELL YES, but not this particular type. Hope that helps with your decision. Good luck on your next purchase and I hope if you do get these that they last way longer than mine did. GET A WARRANTY, cus if they quit after the return period, you’re out that $$$

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought a week ago. A little tight around the ear but if I put it on a certain way, it's not as tight. I guess i need to break them in first so n they aren't as tight

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Self-discharging after only 15 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good, but they started self-discharging after only 15 months. Take them out of the charging case, and they start discharging when not being used. This just started happening a week or so ago, so I'm going to see if I can keep them "usable" by keeping the charging case plugged in to keep the earbuds charged (otherwise it eventually drains all the charge from the case).

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working before 30 days

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the ear pieces stopped working. It will charge to 100% and then when placed in the ear it immediately drops to 1% and powers off. Best Buy won’t let us return them either. Extremely disappointed with this product and Best Buy’s customer service. These were very expensive to stop working within less than 30 days. Picked up on July 27th, stopped working August 19th.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ok -but hard to wear with glasses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While they do not fall off/out, they are still a bit uncomfortable to wear (especially since I wear with glasses).

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid at all costs - Very Uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return them the next day. So incredibly uncomfortable that I had to take them out 30 mins into my first workout with them. I wanted to like them so much but ultimately they are a poor fitting design for me. Back to Bose then.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a gift. Excellent product. Value also appreciated as item picked up during a sale. Working well to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerboats Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these PowerBeats Pro for my husband for Valentine's Day gift (he opened early) and he told es them. Yes I definitely recommend . GREAT GIFT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Birthday Son!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new beats! The color and quality meets our expectations! He said airpods were not man enough for him and wanted the Beats! Great purchase!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dissatisfied Poor connection after months of use Went to the store to find out options for repair Very disappointed

    No, I would not recommend this to a friend