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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30040 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1365 Showing 27,281-27,300 of 30,050 reviews
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the blue and the hook design. Comfortable except for the case which is too big for convenience

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash Headbuds & Trashier Best Buy Returns Policy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash, $200 later, less than a month wearing and they’re already messed up. Worst part Best Buy’s charges customers premium prices, yet give you a 14 day return policy. At least other top lesss expensive stores give you a better return/exchange policy. My next purchase will be somewhere else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst earbuds EVER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are terrible. The right earbud has stopped working. Won't charge at all. And now I'm 2 days past the return period. Such a waste of money. Wish I'd never bought them. Plus the Best Buy return time is way too short. PLEASE do not buy these..and PLEASE do not purchase from Best Buy.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Sound is poor quality coming from Beats.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume too low. Could not hear much. Phone calls were hard to hear.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable ears

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for a relative and he is so happy with this because he can communicate better with his family in the Philippines hands free;)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used this type of headphones before I usually used the beat studio style but these have exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great workout headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones! Have no issues with them coming out during workouts! Only complaint I have is I wish they had a little better bass!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome just what I needed for work. I like that I can talk to the ear phones to text or answer calls without ever picking my phone up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great things come in small packages

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Compact. Easy to use. 100% compatible with Android and Apple. When I put these on at work, I hear no one, just the way I like it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes they charge. Sometimes they don’t. Sometime 1 charges and the other one doesn’t. Sometimes one works and the other one just makes a tweaking sound. You have to disconnect and reconnect them. Not worth all the trouble and time you have to spend trying to get them to work properly. Big waste of money

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I’m a Fan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that they automatically turn off when I take them off and are already turned on and connected when I put them on. Very pleased with this purchase

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not as good as other beats products

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality in these is not on the same level as other beats products. Regardless of the ear tips I used it didn't compare to previous purchases. Another annoying thing about the os the control buttons on both ear pieces. A simple tap accidentally and one is off or a track is skipped. There's no way to disable them with makes it even worse. I expect more from a beats product and these were a major let down.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these headphones. I have been a beats person for many years and these are just as great as any of the other ones I have bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats by Dr. Dre

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product I purchase for my son. He is totally happy with it. Also, I received great customer service from Best Buy. Awesome!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stops Working Right After Return Window.....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these a little over a month ago for my husband and one of the earbuds is not working already....of course right outside of Best Buys return window, Very disappointed in this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    He loves them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my son for Christmas! He’s definitely enjoying them and after testing them out for a moment, I’ve purchased myself a pair!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not worth price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not worth the price. headphones turn off randomly. sometimes they both work at the same time, other times the R or L speaker only works. so many bugs. dont buy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not my favorite

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like the sound or how they felt and to return them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like sound quality, I’m use to much better clarity

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones and very intuitive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick connection and good sound. Use often for working out and making phone calls in the office as you can use either one as a bluetooth headset.

    I would recommend this to a friend