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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30040 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1367 Showing 27,321-27,340 of 30,050 reviews
  • Rated 4 out of 5 stars

    Powerbeats Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the look on the headphones and how they are supposed to be used but find that a lot of times they hurt my ears and have to reposition them a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power Beats Pro Wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift and my son loved the fact that they are truly cordless. He uses them during his gym time and they stay in the ear great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    So So wireless earphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sounds is great and blocks out other sounds. The only thing I didnt like was the bulkiness of the case.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Product & Untrustworthy Company

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After less than a year of buying my Powerbeats Pro, the left earphone stopped working. I attempted to get them fixed at the Pasadena Best Buy, but they told me I would be charged full price to have them sent out for repair. It is unacceptable for Best Buy to say they are going to charge me the price of a brand new pair, in order to repair the defective earphones they sold me. This is a sham and I will never buy another pair of earphones from this company.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats by Dr. Dre

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great price. Bought 2 of them for my 2 sons. They loved then and are still enjoying them. Tried them myself and very imp6

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good Sound but Not Quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are optimized for Apple. If you have a different device you may find another product that works better for your needs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a little bit of trying to put these on but once we figured it out they are great to listen to and workout at the same time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors and the design of the earbuds are excellent, just compared to other earbuds the sound quality is average.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats wireless earphones.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift and great price. Just because they are red these sold at at substantial discount. Got them as present for grandchild.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered them online and then picked up in store. They were a birthday gift for my husband. He loves them he’s always using them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst wireless earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give a rating of -10 I would. This the third pair of Dr. Dre powerbeats I have owned. This by far is the worst pair. Every time I move my head to look down or clear intersection I lose my music. This is very frustrating. If I could I would return them!!! Definitely not worth the price I paid. Extremely disappointed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy set up Picked up at the store Easy order on line No wait to go in store to get them

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left ear piece stopped charging after 2 weeks. too expensive for a defective product

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another good purchase from the Best buy Accurate description online , Competitive price and availability Happy with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Inoperative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having problem with both. Requesting appointment to returning them to get them service or exchange.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does so well so far we love it. It has been absolutely great in the short time weve had it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are cool but a little big for my ears but I can’t wear anything without the loops to hold them on. I have small ears and everything falls out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best earphone I have ever bought. It’s works very well, to work, to make calls, to Listening music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, great product ! I’ve been using Power Beat Pros for a couple of years. I absolutely love them. I bought these as a gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price, quality buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting to pay over $200 for these Beats but because of the color they were reduced to $150. Great price for quality earbuds.

    No, I would not recommend this to a friend